Battery Source of West Pensacola — Local services in Pensacola

I was about to launch my boat back in the water when I realized my starter battery wasn’t holding a charge. I had an hour to “get R’ done”. I rode a folding bike to the store 1.5 miles away. Chris took great care of me, and made sure it read 💯 % before I biked away, back to the Marina. When I arrived I discovered for some reason, the battery also couldn’t hold the load and drained to 7.4 volts almost immediately. I jumped it with a power box but still was not cool with that being it was a NEW battery. I called them and Manager David delivered me a brand new battery although not a starter battery I was pleased and that is what I call exceeding customer service expectations. I was in the slings of the lift, I couldn’t bike back there, he understand that time was serious money in the boat yard, and made it happen. Everyone in the store both ladies and gentlemen made it a positive and blessed experience... I mean really who wants to have a flat battery? It usually happens at an inopportune time, and never like receiving a great present 🎁 at Christmas 🎄. They made it fun & enjoyable and went out of their...

Overall the staff is helpful and knowledgeable, however the Glass Family owned company at headquarters in Thomasville, Georgia better get their act together or the company will go the way of Radio Shack. I have two old LG flip top cell phones that needed batteries after about six or seven years of use. About 4-5 months ago I bought replacements at Battery Source and they cost $32.24 each including tax for a total of $64.48 One of the batteries went dead after four months and I expect the other Battery Source battery to go soon. I went on Amazon and found the flip top cell phone LG battery cost $5.75 so I sent off for two LG batteries for a total price of $11.50 which included tax and shipping. Compare $11.50 to $64.48 and you see what I mean about Battery Source headquarters pricing. This review will be posted on my gated community website consisting of 174 homes and the website of my yacht club consisting of 252 family...

06/16/2018 My car battery was dead after my shift at Hardee’s on Navy Blvd., so I walked across and down the street to battery source. A man named David quickly responded to my entrance and immediately got to accommodating me. I told him my predicament and he agreed to let me take one of his starter kits to my car at Hardee’s if I left something at Battery Source as collateral. I left my credit card, got back to my car, and hooked up the kit. After a few tries my car started, and I brought the starter kit back to Battery Source and Mike handed me back my credit card. Mike is a very competent man and I would recommend him to anyone with car troubles and I think his knowledge and readiness to fix a problem is a testament to the quality of Battery Source as a legitimate business that you can rely on. Two thumbs up 👍👍....