GameStop — Local services in Peoria

The new store manager, [Tyler maybe(?)] went above and beyond for me. All of the pre-owned games I purchased were cleaned on the spot and for the games with light scratches he went into a full physics explanation with me on why they were ok first and then made sure I was ok with everything before I bought them(all of which work just fine). He also looked up Gamestop stores that carried the games his store did not carry and called them to put them on hold for me...basically he just made sure that I was taken care of before I left the store.

I have been into the store since my experience with the new manager and I am happy to say that his staff is also amazing. Everyone is very knowledgable and just wants to make sure everyone is taken care of. The store was super busy and despite the line the employees had conversations with me as if I was all alone. The staff at this store really care about their customers. 10 out of 10 times I would recommend this store to my friends and family.

I can only hope that when I move all Gamestops operate at this level.

SHOP AT THE ALLEN ROAD GAMESTOP!! You will never EVER be disappointed.

-don...

Jessica and Ethan were the best today. I went in sad because I had to return my defective switch to Walmart, losing all my animal crossing data. On top of that Walmart was completely out of Nintendo items so I couldn’t even exchange it. But the staff at this store were so kind and enthusiastic and they set me up with an animal crossing edition switch and let me sell my old regular switch that was still working to make back most of the money. They were both so helpful and their positive attitudes made me not even care about the data I’d lost! I will definitely be returning here for my video game needs...

Visited the store yesterday about 2pm, the young gentleman behind the counter was helping me with all sorts of information on Pokémon, yet the young lady that works there stocking shelves just in front of the counter couldn't help but make countless remarks which were not only rude but made me feel stupid for even stopping in and checking to see if the store had any product in stock. Seems like this is more common when you stop into a GameStop now. You get laughed at for asking questions and that's definitely gonna keep me from stopping into this...