I took my 12-year old grandson and his friend. There was a good size crowd, but not so many that it was uncomfortable. Very clean environment, staff was always sweeping or cleaning something to keep it that way. There were plenty of friendly, helpful staff members on duty.
However, there seemed to be a lack of oversight from those monitoring the jump areas, in some aspects. Safety was their first and foremost concern, understandably. BUT, none of the staff were cognizant of older jumpers "hogging" whichever areas they wanted to use.
For example, as we all know in life, when one wants to play the next game of pool, video game, etc., you put your quarters down on the machine in line to be next. There are no protocols in place to keep people from monopolizing particular jump areas. A policy and procedure regarding this issue would be greatly appreciated.
In addition, MORE SIGNAGE would be very useful. If there are age limits for a particular section, put up a sign. There is only one climbing wall, and it was only for smaller children. I think adults would love to climb up a wall and land on a trampoline. Or, at least two 12-year old boys. But they were told they were too big. They were having a great time in one of the dodgeball areas, but a group of older kids with a birthday party just burst in and took over the area, without asking the boys if they'd like to play.
One of the most fun things that I think everyone would love to do is dunk a basketball. There are only three baskets (need more), which were monopolized by five kids about 5-6 years of age that were just messing around with the basketballs, and would actually shoot at the basket once in a great while, but weren't really using the area as intended.
The pizza was VERY good but concessions are pricey, like going to the movies. All in all the boys wore themselves out, and had a pretty good time. They just didn't get to utilize some of the jump areas that they looked forward to trying. Granted, the boys could have spoken up in some cases, but they were content just to explore. We'll definitely visit again, just a little bit...
Read moreElevate is probably one of my new favorite places to take my kids. To be fair, I have not been during a peak time when the place is filled with big kids and adults. However, I highly recommend their toddler time. It's Mondays-Thursdays from 10a-2p for kids 7 and under. It costs just $7 for 2 hours of jumping and an adult is free with every child. Their socks are reusable, necessary, comfortable and functional at $2/pair. They also offer a cool after school jump for PK-12th graders for the same $7 and it includes 90 minutes of jumping plus a bottle of water and a snack.
The place itself is a giant warehouse full of all kinds of trampolines- flat trampolines, sloped, skateboard park looking designs, etc. It also has giant foam block pits under some American Ninja warrior-esque gear like seesawing monkey bars, rings, balance board, rope ladder, etc. There are balls for giant basketball hoops and for playing dodgeball or balltag, and there's also a kids section for kids 5 and under that is a more compact area at the back of the indoor park mirroring all the rest of the fun. This area also includes a fun trampoline slide and small rock walls. Another cool part of elevate is their cafe. They serve meal items as well as classic snacks, drinks, slushies, and treats. Their pizza is what I'd recommend- it's actually REALLY good, price is reasonable, and it's large.
Last, I'd just like to say, if you're looking for a place to have fun with your kids, this is it! It is SO much fun to jump around with your littles, and a decent workout too! You can just watch them from a bench, and there is WiFi if you need it, but it's great for engaging with your kids as well unlike Monkey Joe's or somewhere similar. We will definitely go back...
Read moreWe had a birthday party this past weekend at Elevate and I’m like, baffled by the way the whole thing was handled. So our party starts at 1:30. I’m told to be there at 1:15 to check in. I get there on time with my two kiddos and the line for the party check in is insane. So, we’re waiting in line and finally get up there about 1:30. I get myself and 3 of the kids checked in and we go find somewhere to sit our stuff then. The rest of our party shows up at 1:35. Kids are antsy and ready to jump because they can only jump until 3. I keep checking on our friends in line and they don’t get up to the desk until 2:07!! They missed 30 minutes of jump time that I paid for. So finally when they’re all checked in, I go to the desk and I’m behind someone else complaining and when I talk to the girl at the desk and ask if I can be compensated for the 30 minutes we missed, she says “unfortunately this is what happens when we have a lot of parties at once.” Not even an apology. And if this is a reoccurrence, do something about it. These parties are expensive and we had 7 kids miss a half hour of jumping because of your negligence and we didn’t get any sort of apology or compensation. Never again will we come here and that’s...
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