Zales — Local services in Perkins Township

I had an incredible experience at Zales thanks to AJ Kogovsek, the store manager. from the moment I walked in, AJ's kindness and genuine care made me feel completely at ease. His extensive knowledge about diamonds and jewelry was truly impressive, and he took the time (3 maybe 4 hours) to guide me through every option, making sure I found exactly what I was looking for. What truly sets AJ apart is his friendly and personable approach. He made the entire experience enjoyable and stress-free, going above and beyond to ensure I was happy with my purchase. It's rare to find someone who not only excels in their role but also makes you feel valued as a customer. I truly hope AJ's boss sees this and understands how fantastic of an employee he is. The world would definitely be a better place if more people were like AJ! I can't thank you him enough for all...

We went to the Sandusky location because we heard very good reviews about it and it was true. Our visit was to upgrade and replace my wife’s wedding ring from 32 years ago and therefore we wanted to make sure we got exactly what she/we were looking for. Our sales person Sharon was knowledgeable and took the time to remeasure our ring sizes, showed us various styles of rings, explain the difference between the types of diamonds and was able to answer all of our questions. By the end of it, we found exactly what we were looking for! Sharon explained all the details such as warranties, cleanings as well as other information in order to keep these rings in the best condition. We walked away extremely happy and will be visiting again. Next time we need to purchase jewelry I highly recommend...

Joseph and Cari provided excellent customer service, Joe went above and beyond to find the diamond rings I wanted. To purchase to complete my wedding band. He successfully ordered them from other locations and suggested every opportunity Zales has for customers to purchase that special diamond. I can’t wait to receive my phone call to pick up my new diamond rings! Cari you will be a great asset to Zales thank you for listening , your quick approach and introducing me to my choices so...