Giant Fitness — Local services in Philadelphia

If they could get 0 stars, or a negative rating, I would absolutely use the lowest rating I could. My wife and I went to sign up , we had a day pass from their website, but were told they don't accept those. I said 'Ok, what do you have?' the guy working , whose name is Pat, said a weekly pass is $10. I said ' Ok, I'll pay for both myself and my wife , who was coming in a few minutes behind me. He took my name down and a copy of my ID bc he could not work their system.I worked out for about 45min and my wife went in as soon as I was leaving. I went out to the car to listen to the radio and I fell asleep, only to be woken up to her crying, saying that the manager came in and was verbally abusive to her, and told her to leave. She begged me not to go in and confront these guys, and unfortunately I obliged. I went back later and Pat said that I never paid him the $20 and his manager no longer worked there. If you are joining a gym, ANY option is better...

One of the best gyms I have ever gone to. I went from Planet Fitness to Giant and it could not have been any better. I worked out at PF for a year then moved to Giant Fitness because I heard about it from someone. When I was consistent working out, at the time I would work out in the morning. Even during my transition from PF to GF. This may look like a Home Depot for you labor/union guys but the morning guys that worked out early in the morning, granted that I did not talk to them that much, were great and hilarious. Especially listening to their conversation. I highly recommend this gym for working out. And I would recommend bringing your own music to listen to if you work out with music. Dj's music selection is eh but we there to work out not dance!

Also I am getting back in the gym grind. Im going to resume where I left off at. I sooo...

I was a member for more than a year. I no longer have the time to go due to my work schedule, in July I went twice. So I decided to cancel, there is an online cancel form that does nothing because you get an email and they tell you that you have to cancel in person or by certified mail. They also told me I would have to pay for 2 more months of membership even though I’m canceling and can’t go anymore. I went to the gym to cancel and they told me I had to pay $60 to buy out my contract. Then in email I was told “oh we are going to waive your next renewal fee since you have to pay for the next two months still even though your canceling”

If I canceled my membership and I will no longer be stepping foot in your establishment what am I paying for?

Am I paying for something or are you robbing me? Truly unethical...