Philadelphia Airport Terminal A — Local services in Philadelphia

The woman with the glasses was being very rude to all the travelers. Instead of helping the people who had to board soon (mind you, it is her job to help and to have good customer service), she was telling them they’re going to miss their flight and having a “that’s too bad” attitude, doing absolutely nothing to help??? She was also being unnecessarily mean to me and my friend because I took one step forward. They were supposed to open at 4am and only opened 25 minutes later, completely ignoring the customers who were letting them know they had to board very soon. Absurd how someone can be hired for a customer service job when they are so rude. This was terminal a west… please retrain your employees. I will say there were some nice ones but they took way too long to open, showing no consideration for travelers. If TSA is open there is no reason for baggage drop off/check in to not be open. People have...

It was really a great experience when I was hovering above the city for the first time. Till these days I used to land in Atlantic but for the time I came this way. I was all together amazed with the kind of people I encountered. Everyone were helpful and were cordial to me. Immigration was really fast and no time i did spend in the queue. I could see people from all parts of the world...

This is the worst shuttle service on the planet. I’m done using this airport until they fire this company and replace them with people that are considerate. I’m too old to be running through terminals because their drivers have no respect for travelers time. The driver drove right past my gate which he was stopped at, and forced me to run back to my gate. I barely made it to my plane. No...