Jack Duggan’s — Restaurant in Tinicum Township

HORRIBLE SERVICE! DON’T COME HERE! *Pictures Added. The service here was so bad that I am writing the first review in my life. The server was okay, very direct which I don’t mind. We got the mozzarella sticks and the cheesesteak. The cheesesteak was awful, very dry and flavorless, not good at all. The server was quite busy and by the time we called her over it was about 10 minutes. We had been sitting with the cheesesteak only one bite taken out of each half. We told her it wasn’t good and she said she would get her manager. When the manager came over we told him we didn’t like the cheesesteak and before even asking why he says “What’s wrong with it? It’s been sitting there a while so whats the problem? It’s cold?” Very hostile response…I said no it was dry and didn’t taste good. He responds “Well no one else is complaining about the cheesesteak and its cheesesteak week so..?” Confused, we simply ask if we could possibly switch it out and before the full sentence comes out he cuts us off and says “We don't do swaps, do you want the check?” We say sure and and as he walks away he says “We’re trying to flip tables!” (As a way to rush us out I assume?) He then gives us the check, full amount. We were never unkind, we simply said the food wasn’t good and in turn we were met with a lot of anger and hostility. Like I said horrible service and I will never return when I’m at the airport. We still tipped 20% of course, since the server...

Absolutely terrible service from a rude, haughty waitress who lies about what you ordered to pad the bill. We ordered cheesesteaks, and were dismayed to discover that better subs could easily be found in our hometown in Florida, some 945 miles from Philly. When we mentioned to her that the bill was incorrect, she refused to correct it. I asked to see a manager, she refused, telling me I could sit all night and miss my flight. She attempted to keep my credit card, and that's when things got nasty, as I demanded my card back and told her she could get the manager or eat the bill herself. She threatened to call the police.

The older gent behind the bar, who turned out to be the manager, was very nice and eager to fix our issues. I had to go get him myself, of course, as it was obvious that Ms. Powertrip wasn't going to. He took care of the overcharge immediately. Makes me wonder what the big deal was in the first place. I suppose some people just can't stand to be wrong, if it was an innocent mistake, or get caught in a lie, which...

It is what it is. It's the Philadelphia airport but it's probably the best you're going to get at the airport itself. At least in this terminal. Atmosphere was nice and met some nice people. Also traveling internationally. However, we were told about two home-cooked and I'm going to use that word very carefully, the chicken fingers and the quesadillas were told to be the only things that were made on site. Everything else was shipped in and then just recooked or heated up. So understand that going in and keep your expectations low. That said, they were okay but not great. The drinks to the trick and we got on our airplane so I guess that is what it is. However, the prices are outrageous for the airport to begin with and for what you're actually getting. It's actually a little offensive. But it's Philly and it's the airport and you don't have many other options after going through security. So consider and...