Philadelphia Mailroom — Local services in Philadelphia

Addendum in February 2023: again, i won items from the Material Culture auction house and asked Philadelphia Mailroom to help me pick up + send the items. They were impeccable, just like the 1st time. Reasonable prices, friendly, communicative and correct in every way. Definitely RECOMMEND! ♡

(Previous review:) Like some other folks here, i too purchased some items recently from an auction house in Philadelphia which recommended the Philly Mailroom on its website for collection/ packing/ shipping. So everything was done "remote" via email.

Although there was no telephone call or in-person contact, i can only speak of a positive and pleasant experience. Craig and his staff seemed genuinely nice and polite each time they asked me for info or sent me an update. Plus, the final price for the package came out a bit lower than the estimate, so i got the impression that they're very honest, not sneaky at all. I'd definitely trust Philly Mailroom again for all future purchases. ...

Purchased a few items from an auction house, they had this company on their recommended as one of the shipping agent. Regreted big time. The staff (Waly) doesn't know what he's doing, Craig (I suppose the boss had to stepped in). They required to provide credit card details for payment or cheque payment. In today's world, giving out your card details is a definite NO, and cheque payment is not possible as I live halfway around the world. Yet, they failed to acknowledge this. They don't have an online payment for overseas customers. Only until I insisted on making PayPal payment, and they allowed with an additional fee of USD10. I've been using PayPal for years; this is the first time anyone asked for additional charges for using PayPal payments. Ridiculous! Overall, service is slow, long-winded, and overcharge. If this business with the below par service standard in my country, they'd long gone out of business. I rate this a...

BEWARE!! Purchase item at Slosberg Auction. Had Philadelphia Mailroom ship for me. Since then, I've received more than 20 emails from 'Mailroom' that includes 'confirmation emails' for people I do not know. It includes these peoples name, address, tracking number, etc. They are sending me peoples private information!! Today is the THIRD day I've contacted them in regards to all these emails which has now become harrasing. I've asked them to please have it stop. Today, an incredibly rude employee (Wally? sounded like a woman) told me I'm lying and have not gotten these messages. 25+ years of dealing with shippers, I have NEVER experienced this level of incompetence, unprofessionalism and lack of empathy. This also reflects poorly on Barry S. Slosberg, Inc. for recommending them. And they are...