Sunny Nails & Spa — Local services in Philadelphia

The owner, Amy of the establishment is very nasty. Too many encounters with her talking to myself and customer as if they’re less than. Going to these salons for years we understand they can have a disposition at this. However, Amy’s attitude is beyond nasty. I asked for a service and she wanted to do something else because she didn’t have time. I was understanding and I offered to come back when she was available for the service I wanted to pay for. She had a horrible attitude and response. The salon practices are unhygienic this was my 4th refill and I wanted a new set. She wanted to constantly refill and because I refused and was will to wait for when she had the time she was upset and yelling insults.

Not the kind of environment you want to come too to...

Awesome experience did a great job on my nails this is the only place I go to get my nails done I brought my daughter here for the first time and it was her first time getting her nails done she was really nervous she didn't know if it was going to hurt and she looked on the internet at horror story so she was nervous but she still wanted it and they were so sweet to her she's 11 the lady walked her through everything she was doing to her nails when I say they are professional and kind they care about their customers they do I've never seen a technician sit down and explain what they were going to do to the customer's nails to make the customer feel better and more at ease if I could give this place a 10-star I would just for the way they...

Usually I would give it a 5. But yesterday when it was time for me to pay the owner was very rude. Saying she wouldn't take cards because she was burnt a couple of times. So I said fine I'll get cash she wanted to hold my cell phone as collateral, I had to let the owner know, im going where you sent me to get the cash (rite aid across the street literally). There's a way to go about things with politeness, and the owner knows I've been coming there for a while and I always tip. They need a new...