The person I spoke with gave me the office address, not the actual trucking address to drop off the vehicle for transportation. Which goes to show they don’t even know anything about their own company. So I had to go out of my way to drop off the vehicle, instead of them coming to me for their mess up. I had to spend my own money and take an Uber. When I spoke with the same person, he told me he would give a discount when the vehicle reached the final destination. So, when the vehicle got to the final destination, the driver did not give any discount and no idea of any discount. And when handed the rest of the money, the driver gave an attitude and said “this is the company’s money. Where’s my money?” After everything that happened at the beginning of the trip, and being told I’d receive a discount, the driver was expecting a big tip. When told this was all he was receiving, he gave a bigger attitude, turned his back, and walked away; instead of calling his boss to find out what was going on. A VERY UNPROFESSIONAL TRUCKING COMPANY!!!! They have no idea what is going on within their own company. There was no way to communicate with the driver, or to even track the vehicle. All the company said is that the vehicle should be delivered sometime between Monday and Tuesday. I strongly suggest not using this trucking company for your...
Read moreTJJ was contracted through Montway Auto to transport my vehicle from Las Vegas to Pennsylvania. Everything went smoothly and the driver made the trip in 2 days; I was prepared for a 7-9 day window! The driver was nice; his English was very limited (as was my Russian) so it made for stilted conversations but through texts and brief phone calls we made everything work. Luckily, a family member had arranged transport for a vehicle before and advised me to choose pick-up and drop-off locations that would be suitable for a large truck to navigate. So, knowing this, I was prepared to be flexible with the meet up and drop off and plan accordingly.
I would recommend TJJ with the caveat that you need to be able to go with the flow and be able to adjust as needed. And they accept Zelle payments so if you don't want to have to get bank checks this is a nice option.
On a personal note, I had originally planned to get the car to PA on my own but realized I was not going to be able to make that drive of 2,000 plus miles on my own in any kind of timely manner. I have a better appreciation for the drivers who move cargo back and forth across this very...
Read moreHORRIBLE. Steer very clear from this company if you are trying to use them as a transport for your vehicle. First, they didn’t pick up my vehicle on time.. then never answered me when I was calling and texting. Then finally after the long weekend after they were supposed to drop off my vehicle they called me to tell me that they picked it up and they had it. After 2 whole weeks of waiting for my car, countless arguments on the phone, being called names, them basically holding my car hostage from me, they delivered it. DROVE it 30 miles to my dealer ON A FLAT TIRE causing damage then demanded I pay the full payment that we originally agreed on. I said no because anyone in their right mind would not, it cost me more to fix what they messed up in my car then the actual payment I was supposed to give them. Now I’m being harassed with negative ratings & good reviews on my company because they can’t admit when they are wrong. Awful staff, rude and inattentive. Seriously go anywhere else but here. I think they have a lot of reviews that basically say the same thing as me. I would give negative 5...
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