Labor & Delivery — Local services in Phoenix

Labor & Delivery

On 5/20/20 I experienced the worst care a hospital could offer. My water broke at 39 weeks around 6:30p and I immediately called my OBGYN Dr. Hervey and he advised to go to the hospital right away. I and my husband arrived at St.Joseph’s around 7:30pm. My temperature was check by the nurses and I was told to go triage on the 5th floor, coming into this I was well aware of the Covid polices that were set in place “no support person allowed in the building until the mother was assigned to a room” funny thing is I waited five plus hours in triage waiting for a room to be cleaned. I was not giving any pads or disposal underwear for the leaking fluids coming out of me. I was constantly leaking fluids for hours and all I received was one towel to sit on top of. With this being my first pregnancy I didn’t no know what to except, but I do know waiting hours for a room with a raptured water is dangerous and life threatening I and my baby lives were put at risk and no one seemed to care. As sat on the bed on a soaked towel I heard two girls that came in after me get a room before me. I was only 1 cm deliated so thought that was the reason I didn’t get a room because I wasn’t far along, but when I asked nurse if that was the case she said “ no we are still waiting on rooms to be cleaned”. I still remained very patient and my husband waited in the car for 2 hours because waiting he was for me to get assigned to a room. I didn’t know how long a mother with a raptured water is suppose to wait for a room. I was expecting to get a room soon! because that’s all the nurses kept telling me “soon soon soon” Eventually my husband went home because the wait was becoming extremely long, I still sat there being patient. My phone died and I asked a nurse if I could barrow a charger, she seemed nice and jokingly said she can help but that I shouldn’t steal her charger. I thought it was a joke but apparently she was serious because I never seen her or the charger again she never came back to check on me or nothing. The whole experience was weird I didn’t feel comfortable and the care was piss poor. Around 2am my husband called the hospital phone and asked have a been assigned a room yet and I said no, I asked the nurse again how long she said 15 more minutes, I was feed up by then and decided to leave the hospital and go to different hospital because I felt the process was to slow. I wasn’t given anything to get me started with induction. I told them I was leaving and one nurse asked me “ are you mad because you had to wait so long”? I just walked away and left. My experience was traumatizing at St. Joseph’s I would not recommend any expecting mother to give birth at...

I had my first child here on June 20th. I was there for several days. Dr.Navarro was very thorough. He explained things very well and seemed to really care about my health as well as the babies. He was very kind and thorough. He did a great job with my c section even though he doesn’t see all the layers separately like I wanted. I didn’t want a c section at all but it was necessary and we tried several other things first. All the staff including midwives and nurses were very nice to me. They seemed very sympathetic to me and my pain. My postpartum care was great. They gave us several bags with some baby clothes and swaddles as well as resources for me and baby. They gave me stool softeners and prenatal vitamins daily. They also gave me a tummy binder right after surgery which I found to be helpful with the pain and it helps your uterus contact too. They were great at regularly massaging my uterus to prevent hemmoraging and also put things on my calves to prevent clots since pre-eclampsia was a concern in my case. As a black woman they all seemed very aware of the disparities in healthcare black women face and what the common causes of maternal mortality are for everyone but also for black women. Dr. Navarro seemed very determined to keep me from falling into those statistics and wanted to take every preventative measure possible. They served me meals daily and kept my water bottle full. They also made me watch educational videos on breastfeeding newborn care and postpartum care. They also provide la toon consultants on request. This hospital really encourages breastfeeding.

Only downside is the hospital labor rooms are small. There are no bathtubs and they don’t offer laughing gas currently. They also don’t allow you to diffuse essential oils but you can sniff the bottles or use them topically if you like

The only thing I would question is if they are too trigger happy on interventions but they got me and my baby out safe so as a first time mom who was terrified of the birthing process and risk of dying I’m happy...

Just had my son last week. I will say that dr. Wilson and my main doctor was amazing for my C-section. They had a great team from start to first. There was one nurse who did night shift her name was Purity. She was phenomenal and honestly I hope her boss reads this review because from start to finish she went above and beyond to make sure me, my son, and my visitors were comfortable and taking care of. You can see the passion she has for taking care of her patients . The reason I cannot give this hospital 5 stars is because the lactation consultant that was trying to educate me on breastfeeding was so aggressive and so quick to say I was doing it wrong that I ended up crying after she left. There is a huge difference between the lactation consultant and nurses. one is looking out for the health of the baby first. the other is more concerned with you breastfeeding over formula feeding.... No woman should feel like she's doing something horribly wrong for formula feeding to get her baby's blood sugar up to par... I will...