Owner of this Business Hikmat is his name is not honest! I was there October 2017 to buy a gold bracelet! I gave him $100 deposit & he told me it will take a week to come & pick it up! He called me the next day & told me it won’t arrive until after the holidays which is after Christmas and New Year’s! Which obviously I was very disappointed but I told Him I will wait! So first week of January I called them Back to ask him if he has received it? He told me I will receive it 1-17-2018! Than Haikmat asked if I wanted to wait till then? I told him I have waited 2 1/2 months I might as well wait another week! He told ok than! 5 minutes later after I hanged up the phone he calls me back & Tells me you know what they told me now they are not sure it will get here on 1-17-18! I asked him when then? Hikmat said they didn’t tell me! Than Hikmat keeps asking me,Do want to get your $100 deposit back? If you want I can refund it back to you! He kept telling me I can give it Back! This is what I think happened! When I was there the first time agreed on the price & gave him $100 deposit! Next day Hikmat knew he made a mistake under priced it so instead of taking less profit he decided to stall me so I can cancel the order! Which eventually that’s what I did! I went there today 1-9-2018 & got Back my $100 Back! But I told him you’re not honest business man! I told him as a Bussiness owner you know exactly how long it takes to get your merchandise! Which is typically a week! Not 3 months! I told him you made me wait almost 3 months & drove an hour to get to your store twice! Wasted so much time & has all for nothing! I told him I will make sure people read my bad experience with you! Stay away from this Guy...
Read moreI use to visit this jewelry store a few times a month to purchase and to sell scrap gold and silver. I was always able to get a deal on items and was given a fair price on my scrap gold and silver. I was surprised to see a few negative reviews about the owner. I tend to ask a lot of questions and can be annoying. He always educated me without coming acrossed annoyed. It can be disappointing when you think your items are worth more then what they really are. Maybe that's why the negative remarks. I assure you the prices offered were fair. I was sadden to learn during my visit today that he had passed away at the peak of covid. His beautiful daughter has taken over the business. She was great to work with. I loved her spunky attitude. Quick with the comebacks. Her father would be proud of the way she is running the business. It's a hidden neighborhood gem. If your not from around there, it's worth the drive. You won't be...
Read moreI promise you won't find a better jewelry shop. The owners are legacy goldsmiths for generations, so you'll only ever find quality work and you know that it's so much more than a business. They genuinely love seeing the joy that jewelry brings, and they know it's an art. They are running the epitome of what makes a great small business. Heather will bring anything you have in mind to life, and will always be flexible to your individual situation and needs because she knows the beauty and value of jewelry. This shop is for folks who want custom and quality pieces and an owner who will work with them individually to find what will make them happy and make every penny worth it. I'd never shop from or work with another jeweler. Phoenix, shop...
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