Moon Alterations LLC — Local services in Phoenix

I have seen their hemming advertisements for 8.99 so when I had a dress that was too small on me my first thought was to bring it there. I wanted a corset back added to it. I brought it over and they gave me the best quote out of the 6 or so places I called. After a week of it being there and two days before I was supposed to pick it up, I got a call asking if I could come get my dress to go find material to match it. Not gonna lie I was kinda upset I had to get my own material and that they waited till two days before it was supposed to be ready. But I will admit it was a difficult color to try and match. When I brought it back with the material they said I would have to wait till Wednesday to get it but on Saturday they called saying it was ready. I was kind of nervous on how it would turn out but as soon as she showed me it I loved it! They did a better job than I was picturing it. I couldn't be happier. I will defiantly return for future alteration needs.

Oh and they also have a location at 99th ave and McDowell but I couldn't pull that one up on maps. It's next to...

Wanted to have a dress altered so I went in around 4pm only to be told the tailor wouldn't be in for another 30 mins. So I went and did some shopping and went back, only to be told he wasn't there still, and wouldn't be in until tomorrow morning when they opened. Okay, whatever. While I was there the second time, the woman behind the counter (who i assume is the owner) said something along the lines of "He's definitely done that before, so it shouldn't be an issue." So went for a third time Sunday morning for him to still not be there. The worker said she'd take a picture and send it to him, then called to see what the price would be. He then told her he couldn't do it and when I asked why not, I was told "It's hard to explain, but it would be too hard".

All in all, I'm extremely frustrated and disappointed since my sister was able to have her dress altered with no problems and they did a...

Let me start by saying im a big fella....I am 6'4 250 and I wear suits for a living. Needless to say my slacks don't hold up very well. They normally rip on the inside of my thigh/crotch area.

I took a pair of slacks to my normal place and they denied doing the repair on it. They were the matching set to a 3 piece suit(which made it impossible to color match)i took the slacks around the city but no one would help. That is until I walked into the moon alterations location.

Not only did they fix my slacks but completely rebuilt wear my slacks normally rip/tear and also reinforced the area

I will be bringing all my alterations and repairs to moon alterations...