Rosy's Salon De Belleza — Local services in Phoenix

Literally never come here, they told us that they could do makeup as well. And when we arrive the makeup artist isn’t there, she gets there like an hour later with none of her supplies and then asks the hair stylist to use her little makeup supplies that she has. Foundation doesn’t even match, she doesn’t have any eye shadows and the owner was calling everybody to ask if they had any. It’s so unprofessional. Don’t say you can do something when in reality you don’t have the means to do so. Plus she charged us as if she was using Chanel makeup when she was using gas store quality stuff. Didn’t even have brushes or any materials. As for the hair, it’s literally so frizzy and then she blames it on hair types. So disappointing and it’s so upsetting that she charged us so much. If this gets taken down,...

The hair stylist will do what she wants with your hair. You tell her you want a hair cut but she turns you the other way that way you can’t see what techniques she’s doing in front of the mirror. That’s what the whole point of the mirror, to be able to see what the stylist is doing from beginning to end. I took a relative to get their hair cut and she did whatever she wanted. Then I got a service too, and requested for a simple trim and she did other things that I had not requested. I don’t plan to return to this Salon. Service was bad, and the stylist does what she wants even if you tell her what style or cut you prefer. I wonder if her Cosmetology license is even up to date….????? This Salon has been reported to The Department of...

Don’t come here. I wanted my dark brown hair to be blonde and told her I’d come as many times as needed. She insisted she could get it done in 1 go. I told her again that I’d come as many times as needed. Nope. Destroyed my hair. Turned it green, it felt stringy and was falling off in clumps. She didn’t style it (she must have known how badly damaged it was at this point and had me leave with wet hair). I returned to talk to her about it 2 days later because I was losing massive amounts of hair and she said she was not responsible for anything that happened after I left the salon. I told her that happened at her salon because she literally had just done my hair and she refused to acknowledge the situation and when I mentioned a refund she made it like I was insane. If i could give her a 0, I would. If I could report her somewhere, I would. She is a thief and a manipulative opportunist.

No vayas aquí. Yo quería que mi cabello castaño oscuro se volviera rubio y le dije que podía venir las veces que hiciera falta. Ella insistió en que podía lograrlo en una sola sesión. Se lo repetí: que estaba dispuesta a venir varias veces. Pero no. Arruinó mi cabello. Lo dejó verde, se sentía como estropajo y se me caía en mechones. Ni siquiera me lo peinó (seguramente ya sabía lo dañado que estaba) y me hizo salir con el cabello mojado. Volví dos días después para hablar con ella porque estaba perdiendo muchísimo cabello, y me dijo que no era responsable de lo que pasara después de salir del salón. Le expliqué que eso me pasó en su salón porque ella me lo acababa de hacer, pero se negó a reconocerlo, y cuando mencioné un reembolso, me hizo sentir como si estuviera loca. Si pudiera darle un cero, lo haría. Si pudiera reportarla en algún lado, lo haría. Es una ladrona y una...