Studio Verve Pilates — Local services in Phoenix

I’ve taken a few classes here because of a MINDBODY intro offer. They’re good but I do see one big issue. A while ago I let them know everyone’s private information was publicly available and they ignored that. I asked if I could pay in cash so my banking/card info isn’t potentially leaked and they ignored my email as well.

When I say everyone’s info is available I mean messages with their clients, full names, addresses, phone numbers, IP addresses, and also everyone’s emergency contact info. That’s really unsafe for the members and I don’t know why they keep ignoring it.

I wanted to pay in cash because I liked the classes but didn’t want more of my private information available to absolutely anyone online and it’s really annoying they just ignored me. I feel like it’s really unprofessional and lazy to just sweep matters like that under the rug when they’ve been brought to your attention.

Update: The owner responded and explained why nobody ever got back to me and the privacy issue was taken care...

I LOVED my session with Kristy. She is a very good listener. She looks like she does a Pilates workout every day. She is knowledgeable and confident, and asks appropriate questions. She explains movements thoroughly.

I had not taken a Pilates class for a couple of years. I have scoliosis, lower back pain, osteoporosis and occasional sciatica. After my one-hour session with Kristy, my lower back was pretty tender and I thought I may have overdone it. As the afternoon and evening wore on, I started feeling better, and I slept more comfortably than I have in a long time. This morning I got up with the usual stiff lower back but after showering, I started to feel really great. I am much more aware of the stress in my body and pay greater attention to lowering my shoulders out of my ears, holding my tummy in and breathing more deeply and regularly.

Thank you, Kristy, for sharing your knowledge and expertise with me! Studio Verve is very fortunate to have you...

This studio is small but that is what I love about it, they definitely take care of each of their clients and personalize each experience. They were right about having options for their class and offer different styles each time you take a class, I have been going for a month and can say you won't take the same class twice, they always do something different with each teacher and each class and it is something I enjoy a lot. I started as a beginner with zero experience and say this has definitely been a good experience to introduce my self to Pilates. Everyone is kind and they even gave me a gift for beginning my journey with them. It is worth the money and cannot wait to take my next class, it is something I look forward to every week. It is a little hidden but just park in the back and there is usually an open gate and I believe one in the...