Appalachian Wireless Arena — Local services in Pikeville

I would like to thank Josh the director.had a green suit jacket on)my wife and I came from knoxville tn to see Travis tritt on vday Feb 14.qe went thru side dorr because of weather we parked really close to that door.the lady at side office said we have go outside and around in the cold to the will call.we were looking around all confused as to where it was.i asked josh(I hope I got his name right.im terrible w names)where it was.he qas meeting with 3 boys to instruct them where to meet him.he sent them on their way.and took time to not only walk us to will call but took us thru the security (ahead of others)took to will call to get our tickets,then went a step further and had them scan our tickets so we didn't have go outside and stand in line in the cold..now things like that is what stands out in my mind about that place.i wont forget that.if everyone else went above and beyond like this man, it would do wonders.because of my long drive there I was skeptical about seeing anymore concerts there but after that experience,I WILL be back when someone I wanna see is there.thsnk u again Josh for your hospitality. And for anyone who is over Josh please take a minute...

For two years in a row, I’ve visited the East Kentucky Expo Center for conventions. I made the drive up from Florida, and stayed at a hotel on the next street, so I could walk over in the morning. The loading docks were open in the back, and we went right in and got set up. There’s quite a lot of things to do within walking distance of the facility, so we had not shortage of places to eat and things to do. The building is clean and well maintained with easy access. There’s a parking garage right next to the hotel I was in, so it’s pretty convenient if you don’t mind huffing it for a small bit. If you’re older or have trouble walking, then you may not appreciate the extra distance. There was an ATM in the bobby area that I had to fight with to get some cash out of, but that may have been an out of state bank issue, and nothing to do with the center. The restrooms were fairly clean, but could have been a little better. They moved a lot of people through the doors and comfortably accommodated the large crowd with ease. There were a lot of people not from Pikeville that I spoke with who made the drive from other cities to be there. We had a great time and hope to be...

The security guard saw we were leaving, me and my granddaughter, and her friend. They had to use the bathroom and I stood in the back waiting on them. I didn’t know where the bathrooms were. A guard came over and said, very hatful, GO SIT DOWN OR LEAVE! The only reason I paid a fortune for tickets for the girls and myself was because I wanted to make sure they were safe. It’s a heck of a long walk from the vehicle to the site. There was one song left and he knew we were leaving. Some people need an attitude adjustment. It is just as easy to kindly say, if you aren’t leaving, please go back to your seat. He was just plain RUDE and I’ll never go back. That was a terrible experience!! I am old, fallen three times with bad injuries, and I didn’t have to be talked to in that way. Better watch who you hire. Some little smart alecks let their jobs go to their heads. It doesn’t make you bigger sir! It...