Walgreens — Local services in Plainfield

This is about the Pharmacy and said Pharmacy manager at this location and todays interactions. They were supposed to open at 10 am. My disabled husband and I were waited at the drive thru buzzed and called at just after 10:05 thru the drive thru no answer as we had place to go and no notice on whether going open or not. No one opened. I went inside and 4 people are there behind the counter. Late and one grabbing the register. No one doing drive thru I talk with said pharmacy manager and she says we'll alarm needed to be turned off etc. I said well your Pharmacy hrs open 10 am posted you need to be ready at 10 and open. This Pharmacy manager was passive aggressive telling me well we have to wait for someone to undo the alarm. We'll them I said it should be done and open before 10 as one should be ready open at 10 . This isn't the first time with things like this with the Pharmacy. She then tells me to go elsewhere when I tell her i am disabled this Pharmacy is down the street about 10 blocks and closest one to me and disabled hubby. I have been a customer of this wallgreens and Pharmacy for 20 yrs . This kind of behavior isn't appropriate or ok by this Pharmacy manager 🤔. One opens at 10 am they need to open at 10 am not make a habit of...

Customer Service training is needed for your Managers. To know that your Managers talk to customers in an unprofessional manner is highly insulting and disappointing.

A young cashier was having trouble processing a customers check, which caused a severe backup at the register. I noticed a manager at the photo counter, so as a courtesy, I walked over to inform her that the cashier was having troubles at the register. To my shocking surprise, the MANAGER'S response to me was "I'm only one person!" in a a very unprofessional & disrespectful tone. This also occurred in front of another customer. This manager proceeded to debate me showing a severe lack of professionalism and discipline.

I am a business owner with a located around the corner from this location. I refuse to come back to this store...extremely embarrassing...I will also inform my customer base and constituents from the Chamber of Commerce &...

Horribly incompetent pharmacy is horrible and incompetent. They straight up gave my meds to the wrong person…then had the gall to imply that I picked it up in a grey car in their drive through….I don’t use their drive through, and I don’t own a grey car…they wouldn’t let me see the footage to see if it was someone I knew…Because no one I knew would ever think to do something like that or have enough info to pick up MY prescriptions. The kicker is they gave me 3 capsules and told me that will hold me off “until I find it”. They still don’t know where it is! Someone out there is taking what they aren’t suppose to be taking. Stay away from the pharmacy if you don’t want to make embarrassing phone calls asking people if they picked up your prescription. But if you do go there go for the snappy, over-worked, and miserable...