Prom Excitement! — Local services in Plains Township

I can't even begin to describe how wonderful my experience was. I drove 2 hours to visit this shop. As soon as I walked in I was greeted right away by the employees with smiles. They were genuinely very happy and cheerful. I was given a full tour of the shop so I knew what style dresses were where which made it easier for me to shop. I was constantly checked on and given lots of gowns to try on. As it got closer to closing time, I never felt rushed by anyone. In fact, they insisted I retry on the two I couldn't decide on to make sure I was 100% happy with the dress I chose. I really saw the employees take their time and go out of their way to make me feel special. You can tell the employees really enjoy their job. It looked like they all were having lots of fun while remaining professional. I was able to talk to the owner Kathy, who really does put her heart into her shop and her employees. It was definitely a wonderful experience. It exceeded my expectations and made it a fun time. I would by far recommend this...

Outstanding customer service! Kathy was fast to resolve our issue. We ordered a dress with another boutique online. Four days later, trying to call and waiting for confirmation that was to occur within 24 hours, we never heard back. This was the last dress in my daughters size Sherry Hill had left. I called two other boutiques in NY and both told me the dress was unavailable, yet Sherry Hill was still showing availability. We happened to catch an advertisement on Channel 16, so I took a chance and called Prom Excitement, though it is a 2 hour drive. Within 14 hours, Kathy called to state the dress was available and on the way. My daughter and I are EXTREMELY thankful and grateful for Kathy's AMAZING service! We will be taking the two hour drive for any future...

i walked in afew days ago with my mom hoping to find a cute dress for prom. We pull in and go in. ill admit the 2 stars are for the start when she was trying to help me as she came in from her smoke break. but just everything leading up is what upset me. i know being a bigger girl its hard finding my size so i wasnt going to sit there and be mad things didnt fit me. I tried on 5 dresses. i was stuck between 2 at the end. i changed back into my original clothes and left the fitting room to find this lady to then not find her....... Like at all waited around for 10 minutes walked around the store just gone. i wanted to buy one of those dresses but nobody was there to help. I felt like the service at the end was...