Recently on a cruise my family and I were on. My wife and kids had just did an all day excursion and got back into our room. Now after having such a fun and long tired hot day we all had to take quick showers and rush to go eat. My wife normally take wedding ring off to put lotion on our little boys and put back on after, but this time was different both boys were crying and we rushed out the door! Without realizing ring was still off the next day we left for second adventure and sadly then we realized left ring on counter in room so hurried back to the room only to find bed was made and towels were fresh! We searched everywhere asked the room guy (who we believed took it) and no luck sadly came back home empty handed while being heart broken and so sad posted our experience in hopes to find it again, but something else happened we had breakfast the morning we last had the ring and the owers to here were there enjoyed talking to our 3 year old and they had reached out to us and immediately took care of us as if they new us their whole life needless to say they take care in like their own personal family and have helped us every step of the way and we will forever be doing amazing business with them for years to come the kind of care they took to us was truly amazing never had any kind of customer service like this! Hands down will always share this business to anyone! So please trust me when I tell you they will take care of...
Read moreI had an exceptional experience with Manny at Hearts & Arrows Jewelry Appraisal earlier this year that I couldn’t end the year without giving a glowing review! He showed great interest and care in learning the story behind my wedding ring, making me feel valued as a customer. Manny not only provided a thorough and accurate appraisal for my ring, but he also took the time to explain his additional services without pressuring me into any decisions. His extensive knowledge and expertise were evident throughout the process, and I felt confident in his abilities. I highly recommend Manny and Hearts & Arrows Jewelry Appraisal for their professionalism, personalized approach, and commitment to customer...
Read moreWe had a wonderful experience with Manny! We needed to get an engagement ring appraisal for insurance purposes, we had called around and numerous places wanted our piece left overnight, a few days etc. Manny promised quick and thorough service that was done completely in front of you- and he lived up to his promise! He took time with us to explain our ring, let us see it with a microscope and loop, and went over the appraisal value in detail. The ring never left our sight. He was helpful, kind, knowledgeable, and courteous. We would love to use him again for future jewelry needs and would highly recommend him to anyone searching for a great...
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