As close to a perfect experience as I have ever had in any dental office!! I had been in Plano a day, extremely stressed as my husband had been shifted from Dallas for treatment at the Medicity burn center in extreme conditions. I was hurriedly stress eating without realizing I broke a tooth. I was in a lot of pain. New city, new state and to make matters worse diverted stressed mind. I asked my daughter to find me an emergency dentist near the hospital. She sent over Dr. Gino and the Vitality clinic's info. I called them in the morning after a hungry painfull and miserable night. The front desk staff was very kind to fit me in a time slot that worked for all of us, my husband's doctors, my pain and their hectic Friday schedule. From the moment I entered the relaxed, calm, efficient atmosphere at the front office to Charlie’s affable nature, to Dr.Gino's capable treatment made me feel at ease and cared for. The tooth was broken but the roots were extra long and strong. To make it hard, I have high sensitivity and low threshold of pain. They knew exactly what to do that reduced the entire procedure to an almost pain free experience. I did feel that I had imposed upon them and made them stay after thier Friday closing time. But their skilfull determination was evident in thier diligence to see the extraction through. Even though I frustratedly felt giving up on it twice in the middle of the extraction. In the end the stubborn tooth was out. On anther note- they did try everything to save the tooth and only resorted to extraction as a last resort. I went in today again for them to take a look as I was in a bit of discomfort, they cleaned the tooth up and gave me some gel to apply. Apparently it was part of the healing process and possibly some food debris had lodged in. So the rain for the pain and inflammation. The treatment is still ongoing and by the time it is completed with a temporary denture etc I would probably have to drive up from Dallas. But I don't think I will mind that because of thier skillful care. All in all, if you need a great dental clinic with talented doctors and attentive assistant staff that has an organized front office that is kind enough to fit you in for Ann emergency even on a short day you can go wrong with Vitality Dental. I will add updates later as...
Read moreI recently had the pleasure of visiting Dr. Kung's dentist office, and I must say that my experience was nothing short of outstanding. From the moment I walked through the door, I was greeted by a warm and friendly front desk staff who made me feel right at home. The entire team, from the dental assistants to Dr. Kung himself, demonstrated an exceptional level of care and attentiveness throughout my visit.
One person who truly stood out was Tao, the dental assistant. Her knowledge and commitment to her patients were remarkable. It was evident that she takes great pride in her work and genuinely cares about the well-being of those under her care. Tao's expertise and passion for dentistry shone through in every interaction, making me feel comfortable and confident in the quality of care I was receiving.
Dr. Kung deserves special recognition for his professionalism and skill. He took the time to thoroughly explain each step of my treatment, ensuring that I understood the procedures and felt at ease. His gentle approach and attention to detail were truly impressive, and I felt reassured knowing that I was in capable hands.
What sets Dr. Kung's dentist office apart is their ability to create an environment that transforms a routine dental visit into an experience to look forward to. The entire staff goes above and beyond to make patients feel valued and cared for. Their genuine concern for my comfort and well-being was evident in every interaction, and I left the office feeling not just satisfied but genuinely uplifted.
I highly recommend Dr. Kung's dentist office to anyone seeking top-notch dental care. Their exceptional team, from the front desk staff to the dental assistants and Dr. Kung himself, will make you feel like a valued member of their dental family. Take it from me, a person who used to dread dental appointments, this office has completely changed my perspective. Thank you, Dr. Kung, Tao, and the entire staff for making my visits something I genuinely...
Read moreUpdate: Today, hygienist Anna did an excellent job cleaning my teeth, and Dr. Gino provided a very detailed diagnosis. Thank you!
I am currently completing my externship as a dental assistant at Vitality Dental, and my experience has been exceptional. The practice operates under strong and effective leadership, with a well-structured team where each member has clearly defined roles. The diversity within the team further enhances the collaborative and welcoming environment.
Vitality Dental is a busy, patient-centered clinic with five operational rooms, four hygiene rooms, and two surgery rooms, all of which are consistently in use. The dentists are highly skilled and genuinely cared for by their patients. The facility is equipped with state-of-the-art technology, including X-ray machines, an oral scanner, and 3D model printers, ensuring high-quality care.
During my externship, I had the opportunity to receive a cleaning service. The hygienist was patient, attentive, and encouraged me to use hand gestures to communicate any sensitivity during the procedure, making the experience comfortable and reassuring.
Dr. Gino provides comprehensive diagnoses and treatment plans, emphasizing the prioritization and sequencing of necessary dental procedures. Dr. Kung takes patient education a step further by explaining conditions like Class III crossbite through his own dental history, allowing patients to make informed decisions about their treatment options.
Overall, my experience at Vitality Dental has been outstanding. The clinic is well-organized, technologically advanced, and deeply committed to patient care. I also appreciate their willingness to offer opportunities to new dental assistants. I highly recommend this practice to anyone seeking high-quality...
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