DSW Designer Shoe Warehouse — Local services in Pleasant Hill

1/19/15

Several years ago I lived pretty close to the DSW in Dublin and I can remember going in from time to time and finding a pair that I liked. I've never been much of a shoe person, and I don't really like shopping, so it's nice when I can have a big selection in front of me and just walk around until something catches my eye.

This afternoon I perused the shoes at the new DSW Pleasant Hill. My husband recommended I go in there since he recently had good luck. The women's "dressy" shoes to me seemed like they were all either simple flats with not much design, or a super high heel - I'm 5'9" so I don't need much of a heel and wanted something lower, but not flat. I didn't really see any kitten heels; nothing really work-appropriate.

I found one awesome pair with a low heel but they were almost out of them. They had 3 boxes left, none in my size, and I don't know if they keep any in the back. I wanted to ask someone, but...

I would have loved some assistance of any kind since I was probably just looking in the wrong places, but several aisles of shoes and no worker approached me - so I went next door to Marshall's and found two adorable (and professional) pairs of shoes for work - for $19 and $23, much less than I was about to...

The amount of shoes you see can be kind of overwhelming when you first walk in but the staff helped me out a great deal and were unexpectedly warm and dedicated to helping me find the right shoes for the occasion. The deals they offer are pretty great and they don't usually push it as hard as some other places do. The staff is lovely and went to great lengths to make me feel comfortable. The only gripe I had was the smaller selection of men's shoes in the store as the aisles seemed to be split 70/30 with women's shoes dominating the store. Nonetheless I found great boots, hiking shoes, and nicer casual shoes there and was very satisfied. I even found some Warfield & Grands there, one of my favorite brands due to their unrivaled build quality and material choice(with wood soles, not rubber lookalikes) at a lower price than I expected to see. I ended up saving something like $80 after applying the new member deal one of the employees...

Tried to buys some Nike running shoes for my daughter. Every pair of Nikes have security tags on them. Now as much as I believe in loss prevention, this store's policy, according to one of the employees, is to loop the security tag through the top eyelets of each shoe. This makes it impossible to even slip them on to see if they fit. There are no employees near the shoes, they all hover by the registers, which forces the prospective customer to walk all the way to the front with the shoe to have them remove the security tag just to see if they fit right. No thanks. It almost feels as though they don't want any business. Works great for us because we will never...