Fruit Fixer: Express Device Repairs — Local services in Pleasant Valley Township

I would rate this lower if I could. I was hoping to find a local company to repair our company ipads and iphones as needed since we are in a line of work that tends to be hard on their devices. I saw this place had good reviews so I went out of my way to take an ipad with a cracked screen to be repaired. Don't bother making an appointment online, they are not honored. I drove there for my appointment to be told their internet was down and they had not received my appointment. They could order the part needed though. They told me they would call me in 3-4 days when it arrived. I gave them extra time but when it had been 8 days and I had not heard from anyone, I called and found out that the part had been received. So I make another appointment to drive 35 minutes to drop off the device. He told me it would probably be done that evening but give him until the next morning. No problem! I was busy at work the next day and he called that afternoon to let me know my device was ready for pick up. So I made another 35 minute drive the NEXT afternoon to pick it up, but he came out and told me something was wrong and it was actually not ready yet. However, no one called to let me know that before I took more of my time from work to drive over there AGAIN. I then receive a voicemail 2 days later telling me that the technician hit a piece on the motherboard and is now not working and has to be sent in for a repair that will take 1 - 1 1/2 weeks. Last week, when one of the guys cracked another iPad screen and asked where we get these repaired, I sent him to Batteries Plus and had it back right away. This whole process with Fruit Fixer took almost a month to get a cracked iPad screen replaced!!!...

Just had my pixel 4 screen repaired there by Noah. He swapped out the screen, but didn't even try to clean the dust off the front camera lens because "it normally doesn't do any good we'd need to replace the camera." I would have understood if an attempt was made, but it didn't work, but to not even try is just lazy. It would have taken 5 seconds with a can of compressed air and an alcohol wipe and it would have been 1000x better than what I got. The "Protection Pro" screen protector is also kind of a rip-off. It was $25 with the screen replacement and it came preinstalled with bubbles. It was on the screen for a total of 30 minutes before I accidentally peeled an edge up a bit swiping from the side of my screen. It sticks about as well as a window static cling. (which it very well might be) Definitely not worth the $25 I paid when you can get a 4 pack of tempered glass ones from amazon for $10, doubly not worth the $30 they usually charge.

This is probably the best place in Davenport to go to get your phones repaired, but their service still could have been better.

EDIT: They must have been having a bad day yesterday. They missed attaching my microphone properly so I had to go back today. The service was much better and he even cleaned out the front camera and apologized for not doing it yesterday. They replaced the screen protector and told me this time I was supposed to let it sit for a few hours before I used it. That was probably my issue yesterday. They get a star back for much better service today, but still lose one for having to make...

My son's cheap phone had a broken screen, so I took it to fruit fixer after positive past interactions. The repair was covered by insurance, otherwise I'd have done it myself. After the replacement the tech who replaced the screen let us know that the frame was bent and might cause issues later. Ok, fine, it's a cheap phone. After the repair my son had no cell signal at school or most other places. My wife took it back in to have it looked at under warranty, because I knew they had done something wrong. The salesperson told her that it was impossible that the frame was bent because they always replace the frame and that the poor reception issue was caused by a damaged sim card and refused to look at the phone. A few days later I was back in town, so instead of arguing with the experts at fruit fixer, I opened it up to investigate. Surprise surprise, their tech forgot to plug in one of the antenna cables. They also mangled one of the spring contacts on the charger port board, hopefully I was able to bend it back into shape.

We liked fruit fixer when they first opened, but the fruit has spoiled. Next time we will take our business...