Celebrate — Local services in Pleasant Valley Township

My son and daughter in law chose Celebrate for their wedding tuxedo rentals in hope of supporting a local small business. Unfortunately, of all of the companies involved/people hired/things rented, Celebrate ended up being the only one that we regret using.

As stated in a separate review by a bridesmaid in the wedding, then rebuffed by the owner, the tuxes were a disaster. Despite the implication made that Celebrate may have received incorrect measurements from outside locations, ALL of our party had their measurements done by a Celebrate employee or the owner herself. 5 of the 7 men had MAJOR issues with their tuxes. The severity of the fitting errors can not be over emphasized, these were not last minute alternations that you'd expect to have anywhere, their tuxes were unwearable. Several had to go back to the store multiple times, right up until literally HOURS before the wedding and even then, settling for ill fitting pieces. Seeing grown men swimming in circus tent tuxes might have been amusing if it hadn't been such a nightmare! I can't imagine anyone feeling like that was no big deal like the owner seems to.

On top of that, the groom was unaware that the ties he had ordered didn't come in the color he needed. He was in for quite a surprise when he received bowties that some heavy handed person took upon themselves to switch his order to without so much as a phone call to discuss the change.

The out of town groomsman that the owner incorrectly states was compensated and happy, was far from either of those things. He waited in his hometown for 3 days for a tuxedo that never came. He ended up rushing to pick up his order 1.5 hours away in the middle of his extremely busy schedule. He was "compensated" $10 which I doubt even covered his gas. The fact that he didn't throw a tantrum should not imply that he was happy.

Additionally, despite the fairly large price tag on these Michael Kors tuxes, almost all of the cuff links were broken by the end of the day. Regardless of who's fault that may be, it's unacceptable in my opinion.

The reaction to these issues was not in any way apologetic; instead we were given defensive remarks and weak attempts to place blame anywhere except where it belongs. The owner even went so far as to try to blame the men themselves for pants that were literally 4 sizes too large and shoes ordered in sizes other than what was requested.

This defensive, and frankly, unprofessional attitude is consistently and clearly demonstrated in the snarky responses that I see posted in reaction to any negative (and no doubt truthful) reviews. I find the statement that in the end, they look good in the pictures, outrageously inappropriate and again, shows refusal to take proper accountability. No one in this wedding party is unreasonable; a genuine apology and sincere attempts to smooth things over would have made all the difference in the world. It is the indifferent, nonchalant attitude that prompted my review. People have a right to know what they are potentially going to be dealing with and how they can expect to be treated if there are problems. If you're in the market for a resale dress, Celebrate may very well be a decent place to check out, but I can't stress enough how much I'd caution against using them for...

Do Not Trust This Shop!

I cannot believe the audacity of the owner of this dress shop. This shop recently opened, but if you do any research, you'll find that this is not the owner's first time pulling this stunt. She closed her previous wedding dress shop in Frankenmuth, Michigan suddenly, leaving brides and bridesmaids without their dresses and out thousands of dollars. There was no warning, no communication, and no refunds. People’s weddings were ruined, and the owner went completely no contact—disappearing without a trace after taking their money.

This isn’t a one-time mistake, either! The worst part? She did the exact same thing in Austin before coming to Michigan! She took deposits and payments, vanished, and left brides scrambling for dresses at the last minute. There are news articles documenting this behavior, and yet somehow, she’s been allowed to open a new business and pull the same scam again.

Do yourself a favor and STAY AWAY from this shop. No one should ever have to go through what these brides went through, and you deserve better than to be treated this way. There are many reputable, trustworthy bridal shops out there that will actually honor their commitments. Don’t let this owner ruin your big day like she’s done to so many others.

Save your time, money, and sanity—do NOT...

I brought my daughter here to shop for her wedding dress with her bridesmaids. We were told she couldn't try anything on because we had to have an appointment (not mentioned on website), but that we were welcome to look around and see if there was anything we would like to set up an appointment to try on. We bagan looking at dresses, and a different woman came over and told us we weren't allowed to touch the dresses. I told her that the other woman had just told us to feel free to look through the dresses, and the response I got was, "She was just being nice, but you can't do this without an appointment. We sell these dresses right off the rack and you can't be touching them. However there are some $200 dresses over there (points to tiny section) that you can look at." We were treated like we were some kind of street bums or something. The rudeness and disrespect was...