Hopyard Village — Local services in Pleasanton

My brother in law picked this place. I was in town, and asked him to have lunch with us. He and I had steak tacos, my husband had a Philly cheese steak. Everything was great. Our waiter was on top of our beverages, and cleared the table promptly. We kept an eye on how busy they were, because we wanted to visit, but not impede their business. I...

The store had ABYSMAL customer service! They changed the delivery without any updates. The fruit was disgusting and hot, completely inedible! And to top it off, I've left THREE voicemails with no call back. It's impossible to get ahold of anyone there. I will NEVER order from Edible Arrangements again because of the HORRENDOUS service at...

To be fair I didn't get the full experience of being waited on, because I arrived to the party a bit late. The tri-tip sandwich was bland, and over cooked. The cheesy fries were also a bit bland and the cheese cooled by the time it got to the table, so I either got one fry with a giant chunk of cheese on it or no...