The Hop Yard American Alehouse & Grill — Restaurant in Pleasanton

Was driving through. Came in because the menu looked pretty good and we wanted to eat outdoors. All I can say is that the service was some of the most awkward service we have ever had. Waited a long time to order, only to have to wait behind people who just sat down. Server placed our order on the same ticket as the people sitting next to us so it was confusing for the people delivering the food. Most of the food was good. I prefer to get my food in order: drinks, apps, then entrees. They brought out the apps and entrees all at once. Then we had to wait for our drinks. It was just annoying. The ahi salad was recommended to me. It was terrible. Most of the dressing had already spilled on the salad and maybe it was sitting a while before it came out? It was so soggy and SO SO SO salty! The "wasabi vinaigrette" tasted like soy sauce. It was not edible. I ate the ahi so it would not go to waste but it wasn't very good. The frickles and chicken wings were pretty good. I dunno the waiter really seemed really lost. Perhaps he had too many tables. When we left he was asking the people next to us if there was anything else he could do for them? And they were, "we are just waiting for our food." It was very...

Not worth it. No quality control. I had the unfortunate experience of eating here twice in 24 hours. My daughter was playing in a tournament nearby and this was the best option for a team meal. The service was great and the wait staff was well versed in dealing with big groups, hence the 2 stars.

The first time we had dinner. I ordered the carnitas tacos. They were dry, stale and seemed old. After 2 bites I gave up.

The second time was the following day for lunch. I ordered a chicken burger. One bun was burnt, the other was jot toasted at all. I had to ask for the sauce that it was already supposed to have. My sweet potato fries were cold. The best thing I can say about this lunch was that my chicken wasn't raw.

Maybe if there wasn't an expediter I could understand some things slipping through but I saw a woman expediting! There is obviously no quality standards regardless of shift. In addition, the floor looked like it hadn't been vacuumed in a while. Things I saw on the floor by the bathroom the night before were still there the next day. If they can't be bothered to clean the floors what else do...

I wanted a good burger. The real meat old fashioned kind but as I began to think about world polity and the likely demographic I changed my mind. I read a few reviews, I don’t dink so wasn’t interested in Ale’s. Well I ordered Nachos with Chicken , no refried beans;substitute black beans… and a half basket of Hop fries thinking the would be small. I chose to eat outside as the weather was nice today. The patrons were predominantly white and glared at me. Like really people, get over yourself. Thumbs downs for this Friday crowd, the nerve as small children were out at a Pub. Anyway, this is affirms the restaurant next door, Bill’s which is a family , inviting place with a stellar menu u and chef will be getting my money! 💵 Another caveat was the waiter held the machine for me to pay until he saw I didn’t want the tip on my purchase. I tipped...