Great place, I needed a starter for my Kenmore elite oven. So, I found Partsco and I'm glad I did. After calling a place in scranton and them telling me don't bother coming if I didn't have the part in hand and hung up on me. I wasn't going to drive an hour only to find that they didn't have the part, I started looking elsewhere. I called Partsco and a gentleman took his time and helped me find the part I needed and they had it. I didn't mind traveling an hour knowing they had my part. So in short, I Would purchase all my parts here in a nano second and drive two hours if I had to. These folks are friendly and very helpful. Treat yourself to a pleasant experience and use them. I certainly will...
Read moreThe guys there are very helpful I was trouble shooting a problem with my refrigerator and was about to purchase a few items that were going to be more expensive and profitable for them but suggested I may be buying the wrong item. The owner suggested that I get a relay switch that was less money than I was originally going to purchase.The kid behind the counter explained where to locate the part I would be looking for and how to replace it. I must say in these times that we're in its refreshing to get honest helpful people that will for go profit to help a customer.I totally recommend this place. Thank...
Read moreThe customer service here is very poor. I have dealt with this company twice now and I have had the same experience with the person who answers the phone, both times.
I called about a part recently and she cut me off MID-SENTENCE to tell me "what I needed," even though what she said was not what I needed at all, and then spent a few minutes arguing with me over the part number that I was looking at in the manual. In the end she said she was going to contact the appliance company "since I didn't have a part number" and then never called me back. Get your...
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