Absolutely awesome place. They have a great selection of revolving inventory, Excellent pricing on NEW appliances, and fabulous service. Had my wash tower delivered yesterday evening. Went to wash some clothes today and the washer was making an awful noise. I called them they said they would have somebody out on Monday (today is Saturday) after I sent them some videos of the noise. They called me again a couple of hours later to say that we're actually able to send somebody out today if I was available. They came out and actually had a new replacement unit with them and said they were just going to replace it! I was a little dumbfounded because I know what a nightmare it can be to deal with these types of situations but they were great about it. They didn't second guess me or make demands to see proof that it wasn't working, they just did the right thing. Lin, the manager, was with them and she was awesome! The guys that do the delivering are awesome too. In the store, the sales associates don't hover and bother you the whole time - they give you space which a huge bonus to me. I already have plans to replace my oven and will definitely be going back to...
Ā Ā Ā Read moreHorrible Delivery Service! I clearly told the company that the washing machine would need to go on the back porch up a few stairs. My house is on a crawl space (like 99% of houses downtown). The delivery company showed up late and immediately complained about the few steps. I literally didn't even have time to turn the machine on before one of the guys asked for a tip. I told him to wait until I turned the machine on to see if it was connected properly and functioning. He asked for a tip again within minutes. This was an unprofessional shake down. I called the owner to complain about the complete lack of professionalism. The owner BLAMED me for the miscommunication although English is my first language and clearly not his. I strongly suggest that the owner and his delivery guys acculturate themselves to US norms of business, professionalism, and...
Ā Ā Ā Read moreMy husband, our two kids and myself went in Saturday morning and was greeted with the most friendly welcome I think weāve ever experienced. I believe it was their grand opening weekend, so they had a smorgasbord of snacks and appetizers for customers which my kids ate up btw. We needed a new range, and they helped us find one almost instantaneously. She told us a few of the features and the price, and we were sold! They have great affordable prices on all their appliances! We got a stainless steel, 5 burner, built in air fryer range/stove for $700, originally $1199. 𤯠Exceptional customer service, and I will definitely be recommending this business to...
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