I will NEVER go to this hospital again and highly advise others donât either. Never been to Lake Huron but any place is better than this one. The nurses front desk and even the advisors on the phones are incredibly rude. That must be what they look for while hiring because itâs every single one. When I had my first child back in â20 my original doctors assistant Fabian was so disgusting to me and told me to suck it up pity party is over and I went through horrible PPD from the trauma I endured. I vowed never to have another baby there. After I had my second at Mclaren Macomb (AMAZING experience btw) I went to port huron hospital for stomach pains and they scheduled for me to have surgery the following morning. After surgery I spent a day healing and then the next morning a new nurse came in and I asked her for help getting up like I had asked previous nurses after just having a baby and organ removed and she told me âyouâre young you can handle itâ absolutely ridiculous! Then they sent me home not long after that encounter with a paper prescription for pain medicine since I could barely walk in crippling pain. I then went to fill my script just for the pharmacist to tell me they didnât fill it out correctly (missing my address and dob) so legally she couldnât fill it. I started crying to her because I was in sm pain and we talk to the mclaren advisor on the phone and her response was âthatâs ridiculous you can still fill the prescription â ultimately my pharmacist called also and told me she was very conscending and rude to her and couldnât understand it and I had to gather the strength to walk back to the hospital to get a prescription filled correctly. I surgeon came out and ask for my information and address and he misunderstood the street name I guess and gave me a smug look and asked if I told him the street name he thought I said instead of my correct address, huh?? Iâve been to many states and locations and never in my life came across so much malpractice and rude nurses and doctors. I will NEVER in my life go to this hospital again and will be looking into legal matters regarding my experience. For the sake or your LIFE and time DONT GO TO...
   Read moreTook an ambulance to the ER in December from waking up in the middle of the night insanely high heart rate and feeling like I was going to pass out (168 bpm). Pulse ox was 89% and had high BP. Iâm a skinny 30 yr old. They wrote me off as mental and tried to give me Atavin and a beta blocker. Turns out I have undiagnosed Graves Disease that took me 3 months of waiting for an endocrinologist to see. They didnât help me at all and just screwed up my IV (not taking bubbles in an IV seriously, like really?? Youâre gonna risk air embolism just because itâs busy??)
They donât require more than an Associateâs degree for nurses here. This is a problem, why? Because who treats you 99% of the time youâre in the ER? A nurse. Thereâs so many things that could be wrong with you, and McLaren thinks 2 years in school is enough time to throw their nurses into the deep end for good care. Itâs an atrocity and the nurses there deserve more. They should be doing an ASN BSN mandatory program to invest in their staff AND make sure patients have a fighting chance.
I had a thyroid storm and the care team had no clue, wrote me off as mental, and only the next morning did their cardiologist see me and say âthyroidâ. They didnât test for T3, which is where my levels are off the chart. My TSI is 3.69 off the charts. But they didnât do that, just Thyroid reflexive which has been failing to find my thyroid issues all my life. So I had to pay $1400 and bills are still coming for X-ray all for this hospital to pump me full of saline with air bubbles in it, and tell me itâs all in my head. Cool story, another hospital where they tell a woman to calm down. Why donât you give me a lobotomy too ;)
Anyways, good luck to us in this small town, if you can make the drive to Corewell ER in Chesterfield, theyâre the ones who finally told me whatâs wrong with me. Obv if youâre dying you donât have time for that but if you can wait for the...
   Read moreYour psych ward could have costed my mother her life and she is not out of the danger zone. I warned the hospital that I had numerous safety concerns about her home life that needed to be addressed and was given the run around. After numerous attempts to provide (not obtain) information, I was dismissed. I attempted to talk with a nurse named Stephanie on the psych floor. She said I was allowed to provide (not obtain) information, but every time I opened my mouth to speak she talked over the top of me. As soon as I mentioned that I had filed a report with Adult Protective Services about home life concerns she no longer saw it as her job to be concerned with my motherâs safety. Now my mother has crashed her vehicle because she is schizophrenic and your staffed failed to heed any warnings, discharging her while she while she was still unstable. This was very avoidable as many of the concerns I would have raised if given the chance were regarding the way she drives in an unsafe manner when discharged without stabilizing her. If your hospital has any interest in looking into the matter, see the emails I have sent to Raynette Gains in the patient experience department after being ignored by your psych ward staff (no response to these emails yet). Youâll see the car crash was predictable (with the numerous concerns I mentioned regarding her driving) and your hospital staff created a huge liability.
Update: if your patient care advocate cared at all, they would actually take a look at the emails Iâm referring to and contact me. They have all of my info already. Itâs on the online form when I contacted them initially. You should stop doing generic responseâs to every negative review and actually look into it. My mother drove her vehicle off the road into a creek and had to be cut out of the vehicle with the jaws of life. Again, this couldâve been avoided if her hospital...
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