Drews True Value — Local services in Port Washington

We moved to port back in 2019 and it was a fixer upper. We found this hardware store just a couple blocks away which is just fantastic. So I have been visiting this store for 6 years and on so many times I visit several times a day. I am there so often we are on the first name basis with most the employees. They are a typical True Value when it comes to items for sale, but there flowers are top notch. We have a large patio and it take a lot of flowers to fill out and everyone comments in them and asks where we got them. Some of my family will stop there for there flowers even though they live 20 min away. They carry a huge selection of Milwaukee tools. I think they even carry morw than the giant orange beast. There has only been a couple times in 6 years they didn't have what I needed. There rental department is great also and have almost everything you need to rent, even large tractor with backhoe and bobcat. So great store, great people and so very happy to...

I recently moved to the neighborhood and visited this store to look at a small toolkit. After deciding not to purchase it, I put it back exactly where I found it, and left. Shortly after, the employee that helped me find it approached my car, peered inside, and questioned where I had placed the item, implying I had stolen it.

When I asked why he was inspecting my vehicle, he stated it “had nothing to do with my appearance” (I am Hispanic), but that he had not seen me return the item.

Being treated with suspicion without cause is unacceptable. Although the store is conveniently located near my home, I will not be returning. I believe an apology...

Came here because it was the only place within 70 miles that had the specific grill I was looking for actually out and set up. I talked to Felicity on the phone. She was nice and when I arrived at the store I mentioned that I was working with her and she found us in the grill area. She was very nice and knowledgeable about the grill, not to mention she told us that she had personally assembled it. She was very helpful and I would recommend getting a grill here. Not to mention the prices throughout the store were...