Shay Furniture — Local services in Portage

Will never go back. Spent almost $3,000 about 9 months ago. Loveseat & couch need to be replaced. Mushed down where ppl sit, all the stuffing clumps & settles weird. I had my loveseat exchanged 2wks after purchasing because of this same issue. The rocking chair recliner is garbage. Threw it out about 4 months ago. The bunk beds we purchased have 3 metal bars going across. One bar on each bed has already snapped. When I called to ask about this, I was told I shouldve been advised to get bunky boards & bunk beds are dangerous without. I bought mattresses and everything for beds there, you think they'd at least try to upsell me them or even mention the beds should not be...

We shopped at many "big box stores" before going to Shay furniture. When we walked in we were greeted by Tyler. Right away he let us know that there was no pressure. We were free to look around and he was there if we had any questions. After asking a few questions, he took the time to show us the difference between manufacturers. We were very comfortable with Tyler and ended up buying what he called the most expensive couch and chair in the store. The price was great and much lower then the big box stores. We are very happy we found Shay furniture. We will be back for all our...

A class act Greg and his son were from the beginning. I had thought about ordering a chair online, but decided to keep it local and give Shay's a chance. Being a big guy Greg had me sit in there best one for me. I picked the fabric, n ordered the chair. Was worried after having an oversized recliner, but with my partial disability I had to move on to a Electric lift chair. After a few weeks, I love it, soft, my plan was sleep in oversized chair in my bedroom but have slept in new chair, and having the best sleep in yrs, love that it lifts me up to be mobile. Thank...