Town & Country Market — Local services in Porterville

If you have a service animal, in my case a small dog, do not shop here!!! Their sign on the entrance clearly indicates that service animals are permitted. My experience was horrible and harassing. I was repeatedly approached by workers telling me that dogs are not allowed in the store. Within my 20 minutes of shopping the owner approached me and demanded to know what service my dog was providing me. I explained to her that my dog is a service animal and I am his handler and her harassing and demanding questions was violating my confidentiality. I felt as though she was absolutely clueless on the service aminal laws and wasted my time explaining them to her. Service animal laws are protected and backed by federal law in all 50 states. Shame on this establishment for harassing customers with disabilities and service animals. I have never had such a horrible experience. Idiotic behavior and lacks customer service and professionalism. It's shocking that the owner and the staff are able to get away with such treatment towards disabled people and their service animals. I or my family will not shop at this location any longer. Do not attempt to shop here in comfort. Spend your money elsewhere!!! I can not say enough on how terrible of a treatment I experienced. Zero stars and they're lucky someone has yet to sue them for such...

Town and Country Grocery store has been in Porterville for quite some time. They have a large selection of items to choose from plus they have a deli. The store is clean with wide isles. Lots of check out lanes open so check out is quick, but don't forget your grocery bags to take your items home in "but that's the same for every store in California". If you need help you may have to search for someone to help you. The prices are comparably to other large grocery stores in town. They do have good sales. The staff is mixed, some friendly some not so friendly. Over all I would recommend it to others and I would shop here...

Great place to shop...they have some items that other don't carry for example cleaning brushes... Which helped me in detailing vehicles...they meet customers needs as best as they can... But the bread rolls they make inhouse are good and they need to make more because if you go like after 7 or 8 usually gone...they do have selection of ice creams but they need to have more cakes of all sorts and most of all the entire market from the inside needs relocate their item and ails basically remodel so it looks if your in a brand-new market.. like smart and final is. Good luck with the remodeling and enjoy...