Harbor Freight — Local services in Queen Creek

I recently lost my father and had to get into a storage locker that we had no key to. I came into this location and bought a open box Hercules battery grinder and was told everything was there it was just a display. Upon getting home I realized that the tool for tightening the blade was not there and the shield was not there. I called and explained my situation, and was told I could come in and purchase the tool (which was supposedly included) to tighten the blade. I said the person who sold It to me said everything was there. So they put me on with the "manager". I explained how dangerous it was to sell something like this without all the parts and what a safety hazard it could have been with someone who doesn't understand what these tools can do. I was told by the manager that "I don't give tutorials on all the tools we sell, maybe you should be smart enough to know what your working with. Long story short, I went back to my normal location in Apache Junction and was treated with respect and taken care of. I would save yourself the hassle of dealing with the Queen Creek location and just go to A.J. where they are happy to help you with any...

I always remember going into the store and upon checkout the cashier would grab an ad and give me the 20% off coupon almost every time! That is not the case anymore, they do not offer a percentage off anymore like they used to. At least not for your everyday regular shopper. You have to be part of their club in order to receive any type of discount (it is a paid subscription though). Although prices have gone up like everyone elses. Their prices are comparable to the competitions. just not sure how well they hold up in the long-run. If your looking for a specific tool that you will only use once or very rarely, you can't really beat their prices. If you are looking for quality tools though, I wouldn't recommend buying from here. That is just my opinion as I have met some Maintenance Techs that have purchased their tools here relying on the warranty/guarantee they were given with the tools upon purchase. With that being said, and if you're looking for tools, it might be worth the effort to look into their warranty/guarantee. I personally don't know what it is as I have only purchased Craftsman and tools...

DONT BUY HARBOR FREIGHTS BRAND(BAUER).Better off going to Walmart where you have more than 90 days to return something that stopped working.With a receipt,I was told that because I was a few days outside of 90 days,that there was nothing they could do about merchandise they sold me that quit working.The worker there swore by the product.i could’ve ordered a drill from wish that would’ve lasted longer than 90 days.i was only drilling screws.nothing heavy&it just died.60$ down the drain for the drill&80 on a battery set that one of the batteries is starting to malfunction.3 MONTHS.150 bucks to have to go to Walmart where they honor a receipt &exchange SHITTY MERCHANDISE they sold that malfunctions or stops .Unless you have money to just give Harbor freight.expensive tools with BS warranty..scam u out more money for a warranty that should already be given when you purchased the expensive tools.who expects a tool to only last 3 months when they buy it.NOT ME.at least not for no 150.Then they got the nerve to not let me talk to a manager when I called.Walmart right there by the one I went to...