Banana Republic Factory Store — Local services in Queenstown

I walked in to buy a black blazer l. I found one that fit on a rack with a large 50% off sign directly over top the blazers. I waited for over 5 minutes to have some ring me up only to be told that the blazers were only 20 percent off. I walked the associate back to the rack and she said that only applied to the tops on the same rack. So misleading and then they refused to honor the sign. I wouldn’t have waited and decided to purchase the blazer if I knew it was only 20 percent off....

I was shopping for the holidays and came across T shirts. A new price tag masking the original (24.99$) which I shopped 2 weeks prior my last visit to 30$ and 60% sale. I am disappointed from BR and how they are fooling their customers. I wish I can attach the image of the tag here. You definitely lost me...

Terrible customer service. It was so weird. Nobody spoke to me. No "hello". No "can I help you" An associate even walked up to me, to place a clothing item back and said nothing. One associate was on his phone the entire time. I felt unwanted. So after about five...