AT&T Store — Local services in Quinlan

I walked into the store, looking for something I had been searching for my whole life… something I never knew I needed. There was a heavy weight on my shoulders.

My phone was shattered, my storage had given up on life, and my service was so bad I had to stand on a chair just to send a text. I didn’t know it then, but everything was about to change.

The moment I stepped through those doors, I was greeted by the most professional woman who looked like she were sent straight from a customer service paradise. She smiled at me and told me “We’ll get you taken care of.” I almost cried right there next to the phone cases.

She didn’t just fix my phone. She fixed me. She transferred my data like a surgeon in the operating room, reviving my phone from the dead, methodically planning each step of my beautiful journey with me. When she handed me my phone, it was like holding a fresh start in my hand, a beautiful new wonderful hope.

As I walked out, my reflection in the glass doors looked… different. Stronger. Brighter. Reconnected.

Thank you to the most amazing woman named Katie who helped me on this journey I never knew I needed; for not just improving my service, but for reminding me that miracles can happen; sometimes in under an hour, and sometimes with a new...

I paid the down payment of $100 for my home Internet and it was supposed to be here on 9-20-2024 and when I went back to ask the store about why it wasn't in yet they tried to tell me that the payment didn't got through but I was charged for it and it came out of my account and now I don't know how to fix this... But it tell me to finish setting up my account for the Wi-Fi..... Now Jay the manager is very good at his job and will help he is working on the problem I'm having and keeping me updated on how we can fix this...... Is now October 13th there are four more days till it's been a month cash app keeps telling me they haven't received my refund from AT&t and AT&t keeps saying they have sent it so I've got a hold of the CEO apparently I've added pictures everything and none of them want to talk to me anymore they just want to pretty much blow me off I don't understand why they want to keep my $100 and not give me my service or anything this is starting to be a...

AT&t in Quinlan Texas is the worst store ever they don't care about you All they want to do is get the most money out of you My razor 2025 to screen went out on it and this is like the 10th time I went up there to get them to print the label out for me cuz I ain't got a printer and the lady Jennifer where she's a manager or just an employee was rude to all extremes oh I can't print that out I can't do that that says you have to do it to go to the FedEx store how does it say that the customer has to do it if they can't do it up there and then I ask her to get into my account to see what's up with my next up anytime and she won't even get into my account it's already 7:00 they don't close till 8:00 or 9:00 and she don't want to do nothing they got the rudest employees you...