Mattress Express Plus Fine Furniture — Local services in Racine

Very friendly courteous and knowledgeable-Just to make the sale. Miguel showed me exactly what I was looking for-until the furniture broke (2 weeks after delivered and assembled-didn't even use all the parts to assemble in the first place) and chipped upon delivery)smile in your face to fix-(say one thing to your face and does another)-then ignores you when you question the confusion! The delivery/repair man (after a week-comes) says the chair leg was only loose because it was used too much! Really? isn't that what a chair is for? Too much money spent to be treated like this! I was going to furnish my whole house with them...

Stopped in for new couches today and the staff was very polite, informed, professional and top of the line customer service. They had no qualms about searching their inventory at other locations to find something more to me liking. We did not feel rushed or put out. In fact they were welcoming and warm. Even had resources for other stuff we discussed during passing! Fully engaging. The atmosphere provided is the reason be been back here for furniture time and time again. Great service :) we appreciate you...

Went there last week looking for a bedroom set. Helped right away and after about 20 min had a good deal on a queen set with mattress, box spring, and mattress cover. Also gave a carpet after the sell was done. Delivery and install was the next day at a good rate and headboard had a noticeable chip. Called and got me a replacement a couple hours later. That's great customer service to me. Night stands weren't in last week and arrived today. Highly recommend and I'm heading back for a...