Vicki's Flowers & Gifts — Local services in Rainsville

I am truly impressed with the service from Vicki’s Flowers & Gifts. I wanted to send my mom flowers for Mother’s Day. I looked at a few places online. I know I should have placed the order before today, but I’m quite the procrastinator sometimes. Everywhere I looked at online said delivery Monday. I decided to call Vicki’s directly and spoke with Robert. I asked if there was anyway they could get the flowers to her by Mother’s Day and he said of course we can. He said if they didn’t deliver them today should would definitely get them tomorrow on Mother’s Day. Two and half hours later my mom called me just glowing over how pretty her flowers and ballon were. She sent me pictures and they truly beautiful!! Thank Vicki’s and thank you Robert for the wonderful service. I now know who to call to get flowers to my mom in...

We had some one send flowers to house and the lady driving tore our front yard up so bad and got stuck in it .. she ended up calling someone else to come pull her out and they tore the other side of our circle driveway up . We called to have someone come fix our yard and they told us the lady was out sick they would call us back months ago and they never did .. who in their right mind drives through grass after massive heavy downpours.she could have backed straight up the way she come in.. we didnt even get an apology from this place .. and we had to fix our yard.. o would have rather gave them a zero but no option. Wish I could post the pictures on here but also no option to do so from my phone. I am not happy with this place at all .no excuse to not fix what they tore up !!! But the flowers...

When I placed my order, I specifically asked that the flowers be delivered After 3PM because nobody would be home before that, I was told it would not be a problem. It's Valentine's day and I wanted to surprise someone once they were home. They delivered the flowers around 9:45AM and called the person I was going to surprise to ask them where they should leave the flowers. They totally ruined my surprise and when I called to express my disappointment I was told they had no control over the deliver times. Really??? Why the heck didn't they say that when I placed my order?? Not happy about this at all, this was my first experience with this company, not...