Shopped at True Value my whole life it was always a hundred percent satisfaction every time until this evening when I called ahead to see if I could get my gas tank filled knowing it was almost closing time and they told me to come on up I expected nonetheless but when I got up there I was told we're closed and that they'd already shut the tanks off 10 minutes ago which was before closing time even. so my word of advice to you all is do not mess with their closing time or an assistant manager will be empowered to tell you they cant help you, even after saying it was ok on the phone. I know I would have been helped if Rob or Greg would have been...
Read moreNothing better than a real hardware store. Sure, the big box stores are great when you want variety, but nothing replaces the person touch and interaction with the same employees on every visit. The team at Gasser knows where everything is and will literally walk you to whatever you need, answer every question and happily deliver great service. You can walk into the same Big chain hardware store everyday and it’s new people all the time that will walk past you or if you’re lucky enough to get someone to stop, they’ll call someone else over…as it’s “not their department”. Lucky to have Gasser True...
Read moreAbove and beyond customer service! Always friendly and willing to help without being pushy. Went in a couple of weeks ago looking for a shipping box. They said they didn't carry any but said they might have some boxes laying around in the back. She asked me the measurements and returned with a box almost exactly like the size I needed. She didn't have to go out of her like that, but she did. It's the little things and Gassers is always...
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