I ordered a Medium flower cup, dole whip & mango swirl with sea breeze (blue Hawaii, pina colada, & tiger blood with sweetened condensed milk). My friend ordered a large flower cup with the same swirl, natural passion fruit and strawberry syrups, and sweetened condensed milk.
What we got was the natural syrups shave ice large cup in a styrofoam cup without any sweetened condensed milk, and the sea breeze in a large flower cup.
So we were confused and accidentally ate each other’s orders while I was wondering why mine didn’t taste like what I expected at all. I went back in to inquire and then realized the mixup, but by then it was too late to switch back. I did get a drizzle of condensed milk on my ice to make it creamier.
All in all, the natural syrup tasted good and was sweet. The condensed milk was creamy but made the sweetness kind of go over the edge of being too sweet.
I wanted to try Dole Whip for the first time since I read all the rage about it online—but I think next time I’ll just stick with ice cream. It was kind of like a sorbet, so not really my preference. I wasn’t a fan of the huge hunk of frozen ice at the bottom of my cup, but it was definitely refreshing to eat after it...
Read moreStaff clearly overwhelmed by volume of customers. Service piece meal. We were party of 5. First in our party got served quickly but order incorrect. Then after another 10 minute wait one more order served and then another wait. A member of party has dairy allergy and requested the non dairy. He got a dairy cone. When he began suffering an allergic reaction the staff insisted it was non dairy until another staff member noticed the difference. When error finally acknowledged we were told where the emergency room was and was refunded for the mistaken cone.. That's all? No apology no one there to smooth over a bad customer experience. Poor kids obviously all in over their heads. Where was the adult in the room. Upper management. Staff needs to be trained overall in customer service. Need to train in food safety dietary restrictions and cross contamination. Oh and first wrong order was finally re served wrong again after an hour wait. Simple order a vanilla shake and we kept getting chocolate. I would like to speak with owner or management. A member of my party was poisoned and not...
Read moreThey're okay.Their smoothies could be better.I feel like all they do was pour some juice in the blender with ice. They're good, but I think they should lean towards something more healthy. I see a lot of kids coming here after games. Getting their funnel cakes, those look pretty good. I'll literally just come here for a smoothie when there's nothing else and I need something to drink. I may get a churro every blue moon this is your traditional 80s style spot they have some history behind them i don't like that.Their drinks in the cooler section that you can grab are not as healthy as they look anyways, if you're looking for sugar, this is rhe place to go i like the young crowd that works here. They're pretty cool when i'm point! They do a good job with welcoming everybody. And making sure they let you know, your food is...
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