I'm just gonna let all the guys out there, that may be older bass heads that at one knew your stuff. These dudes here can help you climb back into what you love. I can't believe how far things have come in car audio. I'm blown away at their knowledge there. I went in for a clip and left with all kinds of stuff I didn't know I wanted or needed for these new car installations. They knew though and I'm glad they had the good since, to ask a few questions because I thought I knew what I needed but they actually knew. Thanks guts. Ps. These guys stayed open for me for about 40 minutes after closing...
Read moreI went in today to get an autostart added to my jeep. The process was super easy. When everything was said and done Chris explained how the device worked, and how to add the phone app for my autostart. After I got home I was having issues with the app. I called down and the person who answered, sorry I forget who answered, helped me figure out it was just me being impatient and needed to let the app and device sync. During the whole conversation, I was talked to like a real human, it was a nice change of pace compared to other customer service interactions I have had. I would...
Read moreHorrible customer service. I paid for my Bit ten D in full. Two weeks later they still had not even placed the order. All I got was excuses for the next 6 more weeks. I asked Travis in person where it was and he tried to ignore me and still didn't even have a tracking number. 8 weeks to get something I could have had from Amazon in 2 days is too high of a price to pay just to support local business. I ended with canceling my order. I will NEVER work with them again. I just wish they had a half star rating. They sure don't deserve the 1 star they just...
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