Little Tyke Learning Centers — Local services in Richland Hills

Good and trustworthy childcare is difficult to find. After weeks of extensively and patiently searching for a childcare center that I can trust to keep my child safe and happy, I decided this might be the best fit for my 3 year old son. I was excited to transfer my son to a nice facility that seemed to be professional and personable. I called this daycare to kindly ask for their “licensing number”, which I innocently and naively referred to as a “provider number”- what a terrible mistake. I was met a repulsive attitude and questioning as if I was some sort of imposter. I heard obvious and plain bickering in the background of continued questioning and scrutiny. I explained 3 times that I needed this number to provide to CCMS as I would like to transfer my son; and need this information to fill out the transfer request. I work in technical support and I receive calls constantly where the customers are using the incorrect verbiage and there is a constant disconnect with terms that I am familiar with and they are not. Using context clues- which I clearly provided- I am able to decipher what the customer means and professionally and politely correct them in order to be as helpful as possible. Unfortunately- that was not the case. I figured after explaining myself multiple times that it would be obvious what I was asking for. Once I was fed up of being questioned for no reason, I asked to speak to the director. The Hispanic lady that I was speaking to on the phone LIED to me and told me that she was the director. How horrendously unprofessional. I eventually got to the director- who by then was infected with the contagious attitude from the previous lady. She corrects me and asks “Do you understand why we are not able to give that number out”? As someone who runs a business, it is YOUR job to understand why I am upset, de-escalate the situation and perhaps apologize? Not the other way around. I am not stupid- but was treated as such. I do not care, in fact, I could not care less that you are about to go on vacation. You are there now, and you could have easily and peacefully taken the phone to sort out the situation in a professional manner. I am a mother, I am a potential paying customer. I am so glad this phone call happened, as I can now scratch this daycare off of my list and continue my search. I do want to mention the assistant director. She was amazing and truly the one who sold me on this daycare. Thank you for being so informative and professional. I can tell that she was a genuine and kind person who deserves her title and more. She is the only reason I am giving 2 stars instead of one. Please do not even respond to this review as you had a chance to correct this issue over the phone and decided not to do so. I am...

OMG!! I love just about everything about my job. The loving staff for starters! The welcome I got when I started in February 2015. They all became Aunts and Sisters to me! My director is fantastic!! She strives for the best and she is an awesome leader. She ensures we have what we need to implement our daily activities and she's open to our ideas as well when planning our lesson plans. My level of respect went through the roof with my director when at the time in her life she suffered a loss in her family, even during her time of sorrow, she thought about us EVERYDAY during Teacher Appreciation week with little gifts and trinkets appreciating us for all the hard work! How awesome is that!!??While she was out...our Little Tyke Team came together and made sure that everything was done in the best interest of the center and for our families. I was so proud of my assistant director for stepping up and doing such a great job. I love my families. I love our bond. I love the fact that they trust me whole heartedly with their child everyday to teach them, love them, and help the grow into this super awesome person someday! I love the support we have all around. The monthly parent-teacher activities and the participation! It's just a fantastic place to be!! It's obvious I'm a happy camper! (cheesy face) So without a doubt in my mind, I know for a sound FACT, that our families are happy, the children are happy, the staff is happy, and you would be happy here too when you come and enroll your child/children. I promise with all the power in us, we will REMAIN the happiest Little Tyke Family in Richland Hills! TRUST!! You will not be disappointed!! Can't wait to meet you and...

My daughter started going to the Little Tykes on Baker Blvd. in March. I was a nervous wreck putting her in Daycare. The Director Christy assured me she would be well taken care of. I was worried only because my daughter who was not quite 2 yet had never been in that kind of setting and she was really shy and was afraid of new people. I am happy to say that my experience and my daughters experience have been amazing. I mean all the employees are very nice and genuinely caring, as it should be when you are in this field of work. I know they will save breakfast for my daughter if we are running a wee bit late. I love they have activities for the families. We attended the Garden Party and it was fun they had music, games, food and obstacles. I also like that my baby is always in a good mood when I pick her up. I feel at ease most definitely and my daughter has come out of her shell. My daughter who was painfully shy will say hi to anyone now and she is making friends, it's like her second home. Oh!! I have also seen them clean the toys several times since going here. I love Little Tykes on Baker Blvd. I would recommend this location to anyone. I have had no issues with this location and love the fact we get a little report card (not really a report card) but it lets you know what and how much your child ate, his/her mood and if there is an incident you will be aware of it. I have not had any issues. Everyone here is amazing. Thank you so much to everyone at this location for being awesome and taking good care of...