Class and Trash At Scott’s Addition — Local services in Richmond

So I'm new to this area, and we have similar places back where I'm from. This location has the best pricing, of any of these types of stores, I've ever been to. I believe the employee was Kendall. She was so helpful and friendly, suggesting items, how to look at your items and follow your store, and even told me where your other locations are. I found a great cast iron mermaid for my better half for Christmas, fishing related items for my dad for Christmas, and could have spent hundreds on goodies for myself and others. It's a ton of fun and give yourself plenty of time to browse when you come here. I'll be here frequently, and immediately told my mom, who loves these types of stores, to check you guys out. The customer service is excellent, it is hard to find salvage and retro items so you should expect to pay very, very reasonable costs associated with the items, but also be prepared to truly enjoy yourself while browsing. I'll be back soon, there were some items that I just have...

Very disappointed: I’ve shopped in the original location many times over the last 12 years. I’ve always enjoyed the experience and the staff (owners) have always been friendly. Today I stopped by the Scott’s Addition location and had a poor experience. It was slow with only a couple of customers. I wasn’t greeted and nobody asked if they could help for the 10 minutes that I walked around. No worries as I didn’t need any. Near the back of the store I found an item that interested me but it had no price. I headed to the counter to ask the young man about it. He apologized and said that the owner had to price it. She was 10 feet away in a personal conversation. I waited and wandered around for 10 more minutes and finally gave up and left. Maybe it was a bad day or maybe success has changed things. Either way, it will be a while before I return. Hopefully things will be...

Dog-friendly—unless you have an “aggressive breed.”

I was looking around when a little girl asked to pet my puppy. My pup was a little wiggly, so her mom decided it was best for her not to pet her. Cool, no problem. But after the interaction ended, a man chimed in, saying he was uncomfortable with the little girl touching my dog. At first, I assumed he was her father, but then he revealed he was the store owner.

It annoyed me because the situation was already handled between the child’s mother and me. I didn’t need a public service announcement from him when neither of us had an issue. We had been having a good day and that soured my mood and my desire...