On or around 7/4/24 I received a Gucci bag. I wore the bag two days later and the material started to lift and fall apart. I contact them, and they said they sent it to be in perfect condition. I then contacted PayPal and stated I questioned its authenticity. Dapple contacted me with their attorney and told me to return item by end of week for a full refund.
I told them I no longer have it because I took it to Gucci for repair. Gucci charge $54 for repair that Dapple would not pay for. The bag was finally returned from Gucci today 8/5/24.
My experience was POOR CUSTOMER SERVICE AND POOR...
Read moreThe best in business for "soft girl era" flowy dresses! Darby has an incredible eye for style and glam, as evidenced by the inventory she stocks at this Richmond boutique. There's a courthouse nearby, so I always try to tag along with my colleagues solely to visit Dapple Gray on breaks. Ha!
The shopping experience is only complete with a green juice or latte from next door....
Read moreThis new boutique is everything! I love their selections, and the stylist/owner is super helpful. I recently bought a unique, off-the-shoulder top that gets compliments every single time I wear it. And I bought my niece an adorable handmade headband as a gift. This is my new go-to shop when I'm looking for a special occasion outfit/dress or need a thoughtful,...
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