I travel often and always look for Herbalife nutrition shops wherever I go. I stopped by this location this morning and unfortunately had a very disappointing experience. The gentleman working was extremely dismissive from the start.
When I asked a simple question about a tea, he barely responded. I then asked if they had butter pecan — again, a quick “no” and nothing more. While checking out the area, I noticed they made waffles and asked about flavors. His response was a flat “we don’t do flavoring just protein.” I tried to engage and ask more questions, but he made no effort to continue the conversation or offer help.
The drink itself was actually good, but the overall atmosphere was unwelcoming. I ended up leaving and going to another shop just to get a waffle. As someone who regularly visits Herbalife bar locations when traveling — and who comes to this area often — I will not return to this one.
Everyone can have an off day, but when you have a new customer in your shop, it’s important to be friendly, explain the menu, and make them feel welcome. Unfortunately, that did not...
Read moreThese teas taste better than any other tea place. Not sure how but they don’t have that gross vitamin taste. Also, customer service is great. I went last weekend and sent my 13 year old son in to get our 3 teas. Before he even gets to the car he drops all 3. They were so nice and replaced them no problem. I wish this was closer to my house because it would be my...
Read moreWhoever the man is behind the counter is rude. Was trying to read the menu to my wife over the phone and all he did was blow his breathe even though there were no other customers in there. Tried to ask what was in one of the drinks and he got a terrible attitude stating ITS RIGHT THERE, instead of being considerate and polite and helping me. Will...
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