Owner or manager VERY RUDE!!! Was told Prom order for my Granddaughter was cancelled on Thursday.. said someone called. She couldnât say who answered phone. There was absolutely no phone call to us about it. She became very rude and defensive about this. She did say she told the girl there was a $10.00 cancel fee. I questioned her about having some type of procedure for even doing a refund. But again she was Very rude and said itâs not possible to make calls on cancellations.. Really? Then why bother taking our phone number? And what about the $10.00 refund policy, who would she charge?? Oh she says she was just going eat that fee.. 6 months ago I went in to order flowers to be delivered in 2 days.. Same rude lady helped me, telling me they were too busy so I should go to Manteca.. So much for shopping and supporting Ripon businesses.. Never again will I spend money with...
   Read moreI wish I could make a review without putting a star! The rudeness and unprofessionalism from this small town floral shop blows my mind! If you can't make a specific order, just say so, if you cancel an order by accident that's your fault don't be rude to your customer who's not at fault. If you're overwhelmed by the amount of orders you've taken and can't keep up and yell at your customer in front of other customers maybe it's time to close your doors. You're way over priced anyways. I'll take my business to the shops who'll be grateful. So sad when you want to keep your...
   Read moreMain St. Floral in Ripon has consistently gone above and beyond every time I've ordered from them. Their customer service is truly outstandingâfriendly, responsive, and always willing to accommodate special requests. The prices are very reasonable, especially considering the exceptional quality of their arrangements. Every bouquet Iâve received or sent from them has been incredibly fresh and beautifully arrangedâand the flowers last so much longer than I ever expect! Itâs clear they care deeply about their craft and their customers. Highly recommend this shop for...
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