LA Fitness — Local services in Riverdale

I've been a member for three weeks and have visited the club 3 times. The club is set up well with a cardio, free weights and machines areas. There is also a pool and handball courts.

There are men's and women locker rooms with bathrooms, lockers, showers and steam room. The lockers are a little beat up: some of the loops where you put your lock are bent and some of t he lockers do not close all the way. There are always a few bathroom stalls out of order.

Some of the cardio machines are not in good working order: for example I used two different ellipticals where the tension did not change no matter how much I raised or lowered the tension.

I got an call from the trainer, Shibbon, to schedule me for a training session. I got the impression that she was not hearing me she asked me if anyone had talked to me about the club features and I told her no and she answered awesome. I scheduled a training session with her. I arrived at the training session early and sat down to wait for her after letting the manager Ken know. Ken texted Shibbon and let me know that she said she was minutes away. I gave her ten minutes and told Ken that I was not waiting any longer. Ken said, while I was waiting that he didn't know what was wrong with these young folks. But I wonder what was wrong with Ken. He had the perfect opportunity to start my appointment (he didn't seem busy) and let Shibbon take over when she came in. But he didn't do that. Ken even asked me what did I think of the club and I said it was okay. Why didn't he ask me why just okay? Why didn't he ask me what could make it better?

So yes, the club is okay. And I will keep going to it mainly because I get my membership free through...

After an extended period of time as a loyal member of LA Fitness, tonight was the last straw.Myself and others only use the pool, jacuzzi, sauna due to health issues. I literally drive from Stockbridge to the Old National location to attend the aquatic fitness class with Ms. Yvette. This is possibly one of the largest aquatic classes on the Southside. But since August, either the pool, jacuzzi, or both is broken. We have talk to Mr. Ken, Earl, the guy from American Pool, and called corporate. American Pool is only patching them up and not fixing or replacing what is broken. Tonight, the pool was ice cold, Earl came and stated that the thermostat said, 80 but clearly, it’s broken because we know what we felt. A class that is usually near 50, ended up with about 10 people because of it. This was very upsetting because we feel we are paying for equipment and it’s not working. No one seems to be concerned with these issues being solved, especially Earl that walked off when we was trying to talk with him about it. I visited Camp Creek, Southlake, and McDonough. They all have the same issues, the pool, jacuzzi, and the sauna! La Fitness might need to hire another pool company because American Pools isn’t doing a good job.

The upkeep of the location has declined tremendously. Even though Mr. Ken is a wonderful person and is always present, his staff is some of the laziest, unprofessional, and nonchalant people ever. There is some times 4-5 people at the front desk and Mr. Ken is the only person that greets you and he’s at his desk. Majority of the people at the front desk are women but not one of them tries to check the restroom or locker room. They are literally collecting a check to seat on...

I've been a member since 2001. Can't remember how long I've been going to this location but I've been in the area for 15 years now. I've had to call their headquarters because I sustained bumpy rash from their filthy hot tub...I didn't know that much dirt was in it until bubbles timer stopped. By then I had been sitting in there for a while. 2) 2 young men walked into the ladies shower room while I was standing there buck naked: One walked in. It appeared that he was caught off guard as if it were a mistake, the a couple of seconds later, another dude around the first ones age walked in and just stood there looking at me for a few seconds. I was pissed at that very moment but, I was traumatized for about 2-3 months after that. Seriously had flashbacks and feared that they would be there the next time I went. Needless to say, when I reported it to the front desk no one did anything about it until this day. I went two weeks ago for Yoga, it was nice. The instructors are nice, however, management made us workout with out any air conditioning/circulation in the room. I almost passed out, EVERYBODY in the room was sweating profusely. So much that the instructor had to excuse herself halfway through to go and get a paper towel to wipe herself off. It was because we weren't getting enough oxygen...inhaling each other's carbon dioxide.That discouraged me from going this weekend. There is always something wrong at...