Popeyes Louisiana Kitchen — Restaurant in Georgia

Popeyes is always good food, EXCEPT for those hard premade biscuits. I remember the day they made those biscuits fresh throughout the day at every restaurant locations. They were so fluffy. And, OH! If you could catch them recently out of the oven...I would but a half-a-dozen in a heartbeat; nothing like fresh bread (and chicken). I used to go to any Popeyes just for biscuits 😊 and honey. Back then they had REAL HONEY. Now, they have "honey SAUCE" which is just HIGH FRUCTOSE CORN SYRUP (read the package). Anybady who knew me from the late 80's, early '90's knew, to take me to Popeyes for some Red beans (and rice) and biscuits. When fasting, that was my daily "go-to" meal.

Now, I go to Popeyes maybe 2 times a year (and that might be too generous). The portion containers are no longer "family size and individual sizes" they are "Individual size and Children's size" To add insult to injury, this visit, I ordered "2 pieces of chicken and a small red beans-no rice". I had to go back into the store just to ask them if they wouldn't mind filling up the side AT LEAST to the perforated line designated for premesurement (I know, I did a stint at one). The way it's done. You fill the container up to the perforated line with beans, then there will be just enough room left to add the premeasured ladle of rice....they filled it half of that. I took it back in, and instead of filling the container to the line, they cave me another HALF filled container. I get it! Which means I won't be back because that was the last thing bringing me back. I used to order the Strawberry FANTA but, I don't drink pops anymore (or the tea that's been sitting in the container so long that it tastes like mildew; yes that happened at a Popeyes...not this one. I haven't had their tea. And, to me the tea at all of these restaurants are suspect; these companies are using "tea flavored" syrup these days. So, if Popeyes is using Honey "sauce", 🤔 what do you think they will use for the tea? (things that make you go hmmm).

Back on my order at this location yesterday. Now, I don't want some hormone fed plumped up pieces however, I don't want pieces that just hatched from the egg! Now that is an exaggeration but, the pieces were the size of a cornish hen. I was finished eating my leg and wing by the time I put the car in reverse. SERIOUSLY! When I pulled out of the parking spot, I went straight to the drive through (I refused to walk in there a third time), and ordered a thigh; good for their bottom line for that day but, not for the future. I rarely buy the chicken, only when I see a deal. I'm not lying, from now on it's Bojangles for me; their biscuits are the only place I know where you can get them made from scratch.

Forgot to mention, the staff was professional, everyone was working, and the place was clean (not sure about the restroom because I did not use it). I wanted to give Popeyes in general 1-2 stars due to the aforementioned but, I think the scoring reflects this location alone; that...

I stopped by (7PM) to pick up a small snack for later. Ordered a kids nugget meal w/red beans & rice. The cashier, #20192 (Markeisha) asked immediately and incredulously, "..for YOU?". Caught off guard and totally not expecting that response, I pleasantly asked if it mattered who was to eat the food. Looking somewhat confounded, she mumbled a response or remark, never asking if I wanted a sauce. She went on to ask what kind of soda. I replied, "a Sprite". She looked up seemingly dumbfounded and asked, "..for a child?!" By now I am mentally shaking my head. I inquired as to whether they served ginger ale. Again, "..for a child?" Not sure why, but I asked if she thought that ginger ale was not suitable for a child. She went on to mumble something unintelligible. By now, I'm kinda' done. I inserted my card to pay and the previous customer's info was still onscreen. Another 2 minutes to clear the screen AND convince me (not really) that I'd paid for someone else's $15.00 meal. Now, it's been at least ten minutes and 3 customers later and I notice Ms.Gray Shirt place a bag on the counter as she walks away and appears to speak with someone in the cooking area. I ask the cashier if that was my order. She looked at Gray Shirt who immediately comes back to the counter and defensively addresses me, "I told you it was yours because I called your name". It was then that it was all made clear. Cashier #20192 didn't think that I should've ordered a kids meal for myself. My receipt identified me as "MAMA". Rude, unprofessionaI, and in my humble opinion...ignorant. I simply wanted a snack. P.S. Where's my...

Something "interesting" happened to me today at this Popeye's. I used the drive-thru to get a sandwich, I ordered my sandwich without mayo and proceeded to the window. I got my sandwich really fast and drove away from the window, but stopped for a minute to make sure I got what I ordered since it is so frustrating to get home and be surprised with the wrong food. As I opened the wrapper there was a really good looking, and big, piece of chicken coming out of the bun, but unfortunately instead of no mayo I got what seemed to be extra mayo. I drove again to the window and let them know, they took the sandwich back and several minutes later they gave me a new sandwich without mayo. When I got home and opened the bag to get my sandwich I couldn't believe my eyes, I felt as if I was been punished for bringing food back and requesting it the way I had requested it from the beginning. I was never rude to them, they were not rude to me, there was just a simple exchange of food. When I took the sandwich out they had given me the saddest, smallest, worse piece of chicken I had ever seen, it was dried and it looked as if it had been taken apart, it even had a strange kind of smell. Of course I didn't feel it was safe to eat it, and I wouldn't even considered taking it back. I feel so bad that at a time like this, when so many are going hungry, I just felt I had no choice but to throw it away. So, I'm not sure what really happened, but unfortunately this food was...