My first shopping experience here was pleasant overall. Nearing the end of my shopping trip is where it felt off. I asked an employee with long ombré hair…(Serenity according to the receipt) about a white purse on a mannequin and she gave me the most diabolical look. She was so beautiful, but her energy was not giving. How can such a beautiful lady give such a sour off putting vibe? Anyways, she seemed extremely disinterested in assisting with my question. Thankfully, my friend found the bag as she faintly rolled her eyes and dismissed me as a paying customer. She looked at me like I asked if she wanted to buy drugs or something 🤷🏽♀️ when I genuinely just needed assistance.
The other Windsor didn’t open until 4pm which is why I chose this store. I’ve worked in retail before and have never been nasty or turned my nose up at customers. I wouldn’t shop this location again due to the...
Read moreAmazing Service from the Store Manager!
I don’t usually leave reviews, but I had such a great experience that I had to give a shoutout to the store manager, Marleny!
I came in looking for a dress to wear with cowgirl boots and had no idea where to go with it and from the moment I walked in, Marleny made me feel welcomed and taken care of she also went out of her way to make sure I found exactly what I needed.You can tell she really cares about customers and takes pride in what she does. It’s rare these days to find someone who’s genuinely helpful, professional, and kind! Because of her service, I’ll definitely be coming back and recommending this location to friends and family.
Thank you for the...
Read moreSome of the workers don't want to help you one day I needed a shoe and I asked one of the workers if she could give me the shoes I needed and she said “ ok let me tell someone ", and I was there waiting I think I waited like 5 mins for a girl to come and help me no one came and the girl I had asked was passing by me back and forth talking with this other employee so I stopped her and told her again “ are you going to help or no" she ended up giving me the damn shoes just because I looked upset. I have no problem on helping myself, but I can't be back there were the shoes are at, I think they need more nicer employees with better...
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