D&R Electronix Cell Phone Repair South iPhone Samsung — Local services in Riverside

I recently had an unfortunate experience with D&R Electronix, I NEVER leave reviews however my experience here was so bad that I feel compelled to warn others. The customer service at D&R Electronix was incredibly disappointing. I initially brought in my phone for what was promised to be a two-week repair. Unfortunately, this turned into a nightmare that spanned over three months. Throughout this period, I continuously received assurances from Emily that the repairs would be completed within the next two weeks, only to be let down time and time again. To make matters worse, when I finally received my phone back, it still had its original cracked screen despite being told that the screen and battery were replaced, It's clear that there was dishonest communication a lack of expertise in diagnosing and fixing the problem. The extended turnaround time was not only inconvenient but completely unacceptable. A repair that was initially estimated to take two weeks stretched into more than three months, causing significant disruptions to my daily life. Communication from the shop was inconsistent and often left me feeling frustrated and uninformed. Updates on the progress of the repair were rare, and when they did occur, they were not accurate. To add insult to injury, when I finally received my phone, I discovered that the sim card tray was missing. This was not only an inconvenience but a clear sign of negligence on the part of the repair technicians. My experience with this business was beyond disappointing. I would strongly advise against using their services. The extended delays, lack of communication, and failure to address the initial issue make it clear that this is not a trustworthy or reliable repair shop. Save yourself the frustration and seek out more reputable...

I had a great experience with D & R Electronix Cell Phone Repair. I brought in 2 iPads with cracked screens and Mark was a great help explaining the process, parts, and diagnosing all the wear and tear issues he saw with the two devices. One needed only the glass top protector and the other needed a new iPad screen plus a new top protector. The price quoted for the new iPad device screen was $259, which was the same as a quote I had rec’d in Boston (but hadn’t had time to complete there as I travel btwn both places). By the way, their location at 7001 Indiana Ave. is very convenient and easily accessible.

The work appears to be top quality and it was done very quickly. The communication was top notch. I highly recommend this business and their employee Mark, who was a real customer...

I brought my phone in because I broke my screen when I dropped it. For me it was the end of the world and I was in full panic-mode. She (Emily?) was great. She put me at ease, and even gave me a workaround so that I could use my phone while we waited for the part to come in. When the part arrived, she contacted me, and I brought my phone in, prepared to leave it there for days. She had it fixed within 2 hours. If I'd gone through my carrier I would've been phoneless for at least a week. With them, I was without my phone for only 2 hours, and that's because I took an extra hour to do errands. This place rocks, and I highly...