I dealt with Lilly for my 91 year old father in law. He had an old Windows 8 computer that was dying. I live in California and often need to help him with issues related to his computer and online banking etc...
I bought him a refurbished Dell tower with Windows 10 installed and called Bit-Tech to make a house call and install it. Lilly was super! All I needed was the computer connected to his existing peripherals, set up a local user account, and install my remote access s/w.
I have to be honest, before I called Bit-Tech I was dreading this process but Lilly was exactly what I needed. I'm so impressed with how smoothly this went, I just can't say enough!
Thank you Lilly...
Read moreShawn has done several computer repairs over the past couple years for our family. He is good at what he does, inexpensive and quite friendly to boot! Recently I scheduled some work at our home for our network. I was pleasantly surprised to find he did house calls. He arrived precisely on time and made the modifications to our system and stuck with the price that he originally quoted with no surprises. Even while during the install there were a couple of software hiccups, he didn't leave until he was sure everything was working well and to my satisfaction. So glad to have his shop in Rock Island! ...
Read moreTook our laptop in last minute on Friday after the unfortunate extension of school closures in hopes of having it back by Monday. Shaun was able to fix us up and have the computer back to us before close on Saturday. Our kiddos are guna be able to get on top of their elearning and we will be able to do a little bit more from home now! Highly recommend & def going to be the only place we use if we have more...
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