Harris Pizza #1 — Restaurant in Rock Island

Well. It was busy. To say the least. My mom and I were here from Indiana (because we both grew up eating Harris) and there was a line of people strung out the door in 40° weather. Yes, it's cramped; yes, it's a cold Friday night in east Rock Island; yes, we all just wanted our pizza and to stop contributing to the inevitably extended waiting time we were quoted on the phone for a pick-up order. I was at the door holding it open for those leaving and arriving. A warmly wrapped woman walks through the door and asks me (as well as roughly the other five or six people who noticed her) if this whole amorphous mass of people were waiting to be seated. I scanned the crowd, looked at her and said, "Oh, no, the bathroom." She smiled so widely before erupting into laughter that rippled through the crowd; and after that, we were all in it together. I talked to five other people while I was there, I let a kid cut me in line to pay for his family's pizza, I laughed many other times. The guys in the kitchen were dusted in flour, the guy running expo was making sure he was following up promptly with updates as he ran back and forth from the line of boxes to the window overlooking all of us. The pizza was PHENOMENAL!! Despite how nuthouse it was in that parlor and the potential for tension/hostility that comes from a waiting situation like that, Harris got some amazing pizza in our hands and, I really hope, in the hands of everyone else there that night. We could have all just kept to ourselves and I could have just answered the woman's question with "Yes." We all might have left feeling frustrated regardless. That one laugh changed our experience and I would have waited a lot longer for the Harris pizza. No visit to Quad Cities to see our family here is complete WITHOUT Harris pizza. We will always wait. Thanks to the entire staff for the service you provided last night and another memory of eating your amazing pizza. Also, thank you to everyone I had the pleasure of laughing with last night! See you next time! (Posted by Abby Verschoore on Mary's phone....

I am not from the area, so I can't comment on what the pizza used to be, but it is clear this place has gone down hill -believe those reviews! There is an empty previous location down the block and the restaurant clearly had a 90s bar for dine in / drinks that had been abandoned and packed with drink fridges - no effort to clear out or organize. Very difficult to tell if the place was even open from outside at lunch time. Staff and general atmosphere was at best uninviting.

Pizza was quite pricey and the rather curt woman working the register really grilled us about wanting an additional Styrofoam to go container, even when adding a six pack of sodas. Not a great way to treat someone dropping nearly $30.

Had a Supreme (?) Pizza with sausage pepperoni onion green pepper. Sausage was unappealing, looked like pale pellets straight from the meat grinder. They were piled generously under the cheese but sadly their flavor was so unappealing it was a disappointment as to how much there was. Not to mention messy! We tried to eat this at a picnic table at a nearby park (no dine in option) and it just rolled off everywhere. To top it off, they didn't even give is any napkins. The only thing decent about this Pizza was the crust edge, everything loaded in the middle made it soggy and floppy. All toppings and cheese seemed under done yet sauce was not terribly flavorful or prevalent. The sausage spicing was the dominant flavor and it was wholly weird and unappealing. All the toppings also kept the cheese from adhering to anything, so it was just a sad, loose cap over everything, neither gooey nor melty, just kind of thick and slidey.

I gotta say this was one of the worst pizzas I have ever paid too much for and to call this the best Pizza in Illinois is fighting words.

I feel bad slamming a place that is clearly troubled, but this came highly recommended and it sorely disappointed. I am not one to hand out 1 star reviews willy-nilly but somebody needs to reality check all these 5 star reviews. Nostalgia is clearly driving business and...

I grew up in Rock Island. I have eaten Harris Pizza my entire life—for personal occasions, meetings, and team parties. After my experience on Saturday, I will never step foot in there again and will surely recommend others not to, either.

I ordered a pizza on a pizza deal. When I called, I informed the Harris staff member that I had a coupon. I didn’t even get the chance to tell her what it was—she already knew the special and said, “Thank you.”

I sent my daughter in to pick up the pizza, and the price had increased by $10.00. Please understand, I had the $10.00, because I had to pay it, but when I went in to confront the staff, three or four staff members stood there because they knew I was upset and tried to say she didn't have to.

Their response was, “Tell me you have a coupon.” Sorry, but that was discussed on the phone, and keep in mind—we had the coupon. While I was in there, they told me to look on their counter where it supposedly reads, “If you have a coupon, please show it.” Hmmm, funny thing—that yellow piece of paper was covered up by the credit card machine. Management, you have plenty of cameras in there—watch the gentleman move it to show me the sign.

When I asked them to credit my account, they said no and claimed it was our fault. Understand, I don’t live by the creed “customers are always right.” We’re not. But that was wrong on so many levels, and make no mistake about it—I LET THEM KNOW HOW angry I was.

My plan was to call management to speak with them, but when you call, all you get is a recording telling you their hours.

I am still upset over this. Why? Because she knew about the special she, read it back to me, but I guess it was more important to take advantage of someone. Again, I don’t care if it’s the last thing I have to eat—I WILL NEVER go back in there again. And when it’s mentioned to me, I will...